experienced shipping clerk trainer with background working in faced-paced environments. Organized, dedicated and focused on going above and beyond requirements to contribute to the team's success.
Overview
8
8
years of professional experience
Work History
Shipping Clerk
Hotline Delivery Systems
Euless
05.2024 - 01.2026
Maintained shipping records using company-specific logistics software.
Inspected packages for damage and ensured proper labeling compliance.
Verified shipping documents for accuracy.
Generated and maintained records of shipments, such as bills of lading, invoices, orders, and other required documentation.
Obtained required documentation to process shipments and support movement.
Coordinated with customers on delivery dates and times in order to meet customer requirements.
Utilized various computer systems to track shipments throughout their journey from origin to final destination.
Shipping clerk/trainer
Inmar Intelligence
Grand Prairie
09.2019 - 04.2024
Completed basic mathematics calculations to check weights and dimensions of shipments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Verified transactions, product orders, shipping dates and entered information into databases and reports. handled high-volume paperwork.
Training newly hired employees in everyday tasks.
Contacting customers about shipment orders and scheduling pickups.
Keeping track of receipts and documenting every shipment.
Customer Service
Coaster
Irving
10.2018 - 08.2019
Responsible for handling questions, comments and complaints from customers.
Handling incoming calls and emails from customers as well as making outbound calls to the customers.
Resolving any issues in a professional manner.
Keeping track of the customers information, making sure all data is being put into the spreadsheets.
Taking customers orders and sending all receipts through email as well as keeping a copy.
Sales Associate
Journeys
Arlington
01.2018 - 08.2018
Prepared merchandise for the sales floor by pricing or tagging.
Provided positive first impressions to welcome existing, new, and potential customers.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged in friendly conversation with customers to better uncover individual needs.