Dariel Wells
Summary
Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
6
6
years of professional experience
Work History
MEDICAL RECEPTIONIST
MEDICAL SPECIALIST OF THE PALM BEACHES
Wellington, FL
06.2024 - Current
- Scheduling and pre-certification as needed on tests ordered by the physician (CT, MRI, PET, etc.)
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Take patient vitals as needed.
- Performs diagnostic and therapeutic measures as prescribed by the physician.
- Performs all needed patient triage and assessment, education and follow up requested by the physician and maintains appropriate records.
- Provides all back-office functions. Maintains a steady and productive work pace.
- Administers medication as prescribed by the physician’s orders and maintains log on medications.
- Provides a safe and clean environment for the provision of patient care.
- Performs tasks or responsibilities of the Lab and X-Ray Technologist as needed.
- Orders medical supplies
- Maintains charts and dictation for assigned physician.
- Take patient phone messages for the physician and follow-up calls to the patient as required.
- Performs other duties as assigned.
LEAD MEDICAL RECEPTIONIST
PALM BEACH SPORTSMEDICINE AND ORTHOPEDIC CENTER
08.2021 - 05.2023
- Welcomes and greets all patients and visitors in person or over the phone.
- Provide excellent customer service by fielding all calls and voicemails, addressing needs when possible and routing as needed.
- Responsible for keeping the reception area clean and organized.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.
- Insurance Verification / Referrals
- Receive, sort, and forward incoming mail, time sheets, employee documents.
- Manage applicant flow and assist with recruiting efforts.
PATIENT REGISTRATION
DELRAY MEDICAL HOSPITAL
10.2019 - 07.2021
- Greeting customers following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains, and secures Hospital & patient legal forms. Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services.
- Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
- Provide excellent customer service for patients, practices confidentiality and privacy protocols in accordance HIPAA requirements.
- Secures medical necessity checks/verification in accordance with Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration.
Education
ASSOCIATES - Nursing
Palm Beach State College
Lake Worth, FL05.2024
HIGH SCHOOL DIPLOMA - undefined
JUPITER HIGH SCHOOL
05.2016
Skills
- Highly Organized
- Meticulous
- Great Time Management
- Sense of Urgency
- Takes Initiative
- High-Energy Attitude
- Medical Record Management
- Active Listening
- HIPPA Compliance
- Insurance Billing
- Administrative Skills
- Proficient in Microsoft Office
Timeline
MEDICAL RECEPTIONIST
MEDICAL SPECIALIST OF THE PALM BEACHES
06.2024 - Current
LEAD MEDICAL RECEPTIONIST
PALM BEACH SPORTSMEDICINE AND ORTHOPEDIC CENTER
08.2021 - 05.2023
PATIENT REGISTRATION
DELRAY MEDICAL HOSPITAL
10.2019 - 07.2021
HIGH SCHOOL DIPLOMA - undefined
JUPITER HIGH SCHOOL
ASSOCIATES - Nursing
Palm Beach State College