Dariela Sanchez
Forney,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Associate Personal Banker
Wells Fargo & Company
Terrell, Texas
05.2010 - Current
- Cross-sold banking products such as credit cards, loans and investments.
- Greeted customers upon entering the bank and directed them to appropriate personnel or services.
- Developed relationships with customers by providing exceptional service in order to increase sales opportunities.
- Analyzed financial documents provided by customers to determine their needs.
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked effectively in team environments to make the workplace more productive.
Human Resources Specialist
Onin Staffing
Terrell, Texas
05.2008 - 02.2010
- Conducted investigations into workplace complaints or grievances raised by employees.
- Prepared reports related to HR activities such as turnover rate analysis, absenteeism rate.
- Organized recruitment events such as career fairs and open houses.
- Analyzed workforce data to develop strategies that address recruitment needs.
- Created training materials for new hires and provided orientation sessions.
- Developed and implemented new employee onboarding process.
- Ensured compliance with all federal and state labor laws regarding wages and hours worked.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
- Performed audits of payroll records to ensure accuracy of employee information.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Established and generated various reports to verify HR compliance.
Education
Cosmetology -
Trinity Valley Community College
Terrell, TX08-2004
High School Diploma -
Terrell High School
Terrell, TX05-2003
Skills
- Bilingual (read,write,speak Spanish)
- Excel
- Microsoft Word
- Outlook
- PowerPoint
- 50 WPM
- Spreadsheet
- Multi-phone line skills
- Positive Attitude
- Customer Satisfaction
Timeline
Associate Personal Banker
Wells Fargo & Company
05.2010 - Current
Human Resources Specialist
Onin Staffing
05.2008 - 02.2010
Cosmetology -
Trinity Valley Community College
High School Diploma -
Terrell High School