Laysha Rosales Jimenez
Boulder,CO
Overview
8
8
years of professional experience
Work History
Associate Banker
Chase Bank JP Morgan
Louisville, CO
10.2019 - Current
- Provided customer service by attending to their inquiries and requests for information.
- Ensured compliance with banking regulations and procedures in daily operations.
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Maintained accurate records of all customer accounts and transactions.
- Established strong relationships with customers to increase customer loyalty.
- Assisted in training new employees as needed.
- Participated in team meetings to discuss performance metrics and strategies for improvement.
- Completed thorough and accurate documentation for money movements, deposits or withdrawals.
Manager, Cashier
Continental Cleaners
Louisville, Colorado
05.2017 - 10.2019
- Established processes to ensure efficient workflow throughout the organization.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
Education
IBMC College
LongmongtSkills
- Bilingual , Fluently read, write and speak Spanish & English
- Experience management
- Self-motivated nature
- Customer service excellence
- Written and verbal communication
- Hospitality and accommodation
References
References available upon request.
Timeline
Associate Banker
Chase Bank JP Morgan
10.2019 - Current
Manager, Cashier
Continental Cleaners
05.2017 - 10.2019
IBMC College