Darien Karren
Pleasant Grove,UT
Summary
Personable and dedicated Customer Service Representative with extensive experience in multiple industry's. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
Office Manager
Raven Roofing And Contracting
05.2023 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
Crane Operator
Eco Pan
05.2021 - 05.2023
- Contributed to project success by expertly transporting heavy materials and equipment between various job site locations.
- Promoted a safe work environment through strict adherence to OSHA regulations and company safety guidelines.
- Supported project managers in meeting deadlines, skillfully handling complex lifting tasks under pressure.
- Consistently maintained accurate records pertaining to work hours, completed tasks, equipment usage, and compliance documentation for audit purposes.
- Enhanced job site safety by conducting regular equipment inspections and maintenance.
School Bus Driver
Putnam City Public Schools
08.2019 - 07.2020
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Customer Service Cashier
Home Depot
07.2017 - 06.2018
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed returns and exchanges with care, adhering to store policies while prioritizing customer satisfaction.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
Housekeeper
Integris Baptist Medical Center
10.2016 - 09.2017
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Education
High School Diploma -
Putnam City High School
Oklahoma City, OK05.2016
Skills
- Data Entry
- Organizational Skills
- Customer Relations
- Problem Solving
- Effective Communication
References
Cody Howlet Jessica Corry
(801)995-1436 (801)592-1692
Former Regional Manager Former Manager
Timeline
Office Manager
Raven Roofing And Contracting
05.2023 - Current
Crane Operator
Eco Pan
05.2021 - 05.2023
School Bus Driver
Putnam City Public Schools
08.2019 - 07.2020
Customer Service Cashier
Home Depot
07.2017 - 06.2018
Housekeeper
Integris Baptist Medical Center
10.2016 - 09.2017
High School Diploma -
Putnam City High School
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