Darien Richardson

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information
• Assisted clients with the incoming process to access shelter's benefits on a daily basis.
• Provided accurate record-keeping with data entry and database management for all clients.
• Promoted a positive work environment through effective communication skills and relationships among colleagues.

• Maintained confidentiality in handling sensitive information while performing administrative tasks.
• Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.

I have a SORA License but no work experience in the field yet.