Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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DARIEN RUIZ DEVILLA

Miami,FL

Summary

Dynamic sales professional with a proven track record at T-Mobile, recognized for exceeding sales goals and delivering exceptional customer service. Skilled in client acquisition and retention, with advanced problem-solving abilities. Consistently achieved top rankings among peers, showcasing expertise in sales strategy and a commitment to excellence in customer experiences.

Overview

13
13
years of professional experience

Work History

Sales Associate

T-MOBILE
01.2017 - Current
  • Customer Service Expert and Sales Associate responsible for providing high-quality customer service to customers.
  • Selling, troubleshooting, and solving customers' concerns.
  • Responsible for meeting sales quotas and handling multiple tasks at the same time while working in a fast-paced environment.
  • Awarded Top Contributor recognition due to excellent customer service, and exceeding sales goals.
  • Recognized by both customers and employers for good work ethics.
  • Won multiple awards in customer surveys.
  • Made it into the 'Top 10' salespeople at T-Mobile in the district.

Sales Associate

Target Mobile
01.2015 - 01.2017
  • Driving sales productivity & customer satisfaction within Target Mobile retail locations on various wireless products, accessories and services to customers.
  • Communicating competitive knowledge & advantages of various wireless carriers products and services.
  • Communicating Target Mobile benefits compared to the competition.
  • Effectively communicating various wireless carrier plans, features, products and services to customers.
  • Creating first-rate customer experiences.

Sales Associate

Boost Mobile
01.2012 - 01.2015
  • Responsible for selling Mobile Devices, Smart devices, services and accessories while providing High Customer Service Quality.
  • Restocking Merchandise, keeping store clean and organized.
  • Received recognition for exceeding quota and goals.

Education

High School Diploma -

Westland Hialeah Senior High
Miami, FL
01.2011

Skills

  • Product knowledge
  • Client acquisition and retention
  • Goal setting and forecasting
  • Closing sales
  • Self-motivation
  • Attention to detail
  • Microsoft Office proficient
  • Advanced computer skills
  • Sales strategy
  • Sales reporting
  • Customer service
  • Problem solving
  • Goal setting
  • Exceeds sales goals
  • Sales strategies

Accomplishments

  • Met or exceeded all quotas, resulting in 80% revenue increase over 12 months.
  • Awarded 'Top Contributor' award at T-Mobile.
  • Awarded 'Top 10' salesperson in the United States at T-Mobile.
  • Part of T-Mobile's 'Top 100 Star Club'.
  • Reached number one in district for sales of accessories, add-ons and services.
  • Number one in store on feature revenue.
  • Number one in V.A.S. (Value added services) in store.
  • Number one on 95-day FR retention in store.

References

  • Jesse Infante, (786) 691-8434, jesinfan04@gmail.com
  • Dennis Cabello, (516) 528-9438

Timeline

Sales Associate

T-MOBILE
01.2017 - Current

Sales Associate

Target Mobile
01.2015 - 01.2017

Sales Associate

Boost Mobile
01.2012 - 01.2015

High School Diploma -

Westland Hialeah Senior High