Darin Dalton
Huber Heights,Ohio
Summary
A Get Air trampoline park Assistant manager with 4+ years of experience with team management and leadership skills. Passionate while trying to improve day to day operations for customer satisfaction and team motivation. Always brings a great work ethic to better the company, and myself mentally. A good problem solver in tough scenarios when a quick decision has to be made.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Get Air Trampoline Park
12.2020 - Current
- Oversee daily operations of the trampoline park, ensuring smooth functioning of all activities and maintaining safety protocols.
- Train, supervise, and motivate staff members, maintaining a positive work environment.
- Handle customer questions, complaints, and feedback effectively, resolving issues, and maintaining high levels of customer satisfaction.
- Conduct regular inspections and maintenance checks to ensure equipment safety and compliance with regulatory standards.
- Assist in recruitment and selection of new team members, conducting interviews and assessing candidates for suitability.
- Trained new employees on park operations, safety protocols, and customer service standards.
- Assisted in scheduling and staffing, ensuring sufficient coverage during busy hours while controlling payroll costs.
- Handled cash transactions and dealt with cash drawers at the end of each shift.
Education
High School Diploma -
Wayne High School
Huber Heights, OH05.2022
Skills
- Leadership and Team Management
- Customer Service Excellence
- Operations Management
- Inventory Control and Purchasing
- Problem Solving and Decision Making
- Communication and Interpersonal Skills
- Marketing and Promotional Strategies
Certification
- Honor Roll
- Marching Band Outstanding Leadership
- Earned a Boston Trip for Autism Awareness Fundraising
- Earned Awards at State Competition for Graphic Design
- CPR Certified
Timeline
Assistant Manager
Get Air Trampoline Park
12.2020 - Current
High School Diploma -
Wayne High School
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