Dynamic leader with a proven track record at Matco Tools, adept in operations management and customer relations. Excelled in leveraging marketing tactics and social media to enhance business profitability and customer satisfaction. Skilled in process optimization and talent development, achieving significant operational efficiencies. Demonstrates a strong ability to manage costs and drive sales strategy development. Highly successful Franchise Owner with solid background in sales operations. Directs business activities with proven expertise in strategic planning, marketing, and staff leadership. Expert in driving consistent growth. Highly successful Franchise Owner with solid background in sales operations. Directs business activities with proven expertise in strategic planning, marketing, and staff leadership. Expert in driving consistent growth. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.