Darin Mikkelson
Devils Lake
Summary
Experienced delivery driver skilled in route planning, time management, and problem-solving. Proven ability to enhance customer satisfaction through timely, safe deliveries and effective communication with clients.
Overview
17
17
years of professional experience
1995
1995
years of post-secondary education
Work History
UPS Driver
UPS
Devils Lake
10.2022 - Current
- Operated delivery vehicles to transport packages efficiently and safely.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Loaded and unloaded packages, organizing shipments for timely delivery.
- Provided excellent customer service during package deliveries and pickups.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
Route Sales Representative
Frito-Lay
Grand Forks
04.2020 - 10.2022
- Delivered products to retail locations on designated routes.
- Managed inventory levels and ensured product availability.
- Built strong relationships with store managers and staff.
- Loaded, unloaded, and delivered product in a timely manner.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Continuously surpassed sales goals, optimizing profitability, and performance of assigned territory.
Route Sales Representative
Ameripride/Aramark
Grand Forks
10.2019 - 04.2020
- Delivered products to retail locations on designated routes.
- Built strong relationships with store managers and staff.
- Processed customer orders and handled invoicing accurately.
- Conducted daily pre-trip inspections of delivery vehicles.
UPS Driver/Manager
UPS
Devils Lake
03.2009 - 10.2019
- Operated delivery vehicles to transport packages efficiently and safely.
- Adhered to traffic laws and safety regulations during all deliveries.
- Conducted regular vehicle inspections to ensure optimal performance and safety.
- Provided excellent customer service during package deliveries and pickups.
- Documented daily mileage, gas, and other data.
Education
Minnewaukan High School
Minnewaukan, NDSkills
- Vehicle operation
- Load management
- Route planning
- Safety compliance
- Customers relations
- Safe driving practices
- Route navigation
- Vehicle inspection
- Customer relationship management
- Time management
- Communication skills
- Problem solving
- Attention to detail
- Defensive driving techniques
- Sales optimization
- Vehicle maintenance
- Accident prevention
- Navigational systems and GPS
- Driving in adverse conditions
- Customer service
- Safe driving techniques
Accomplishments
- 10+ years of safe driving awards
- Highest sales on many occasions
- Proficient with multiple handheld sales or delivery devices
- Was elevated to UPS management, in which I was the supervisor for the Devils Lake location
Timeline
UPS Driver
UPS
10.2022 - Current
Route Sales Representative
Frito-Lay
04.2020 - 10.2022
Route Sales Representative
Ameripride/Aramark
10.2019 - 04.2020
UPS Driver/Manager
UPS
03.2009 - 10.2019
Minnewaukan High School