Darin Sanchez
North Bend,Oregon
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
40
40
years of professional experience
Work History
Sales Associate
Coos Head Builders Supply
North Bend, OR
05.2022 - 06.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Field Project Manager
Walmart
Bentonville, AR
04.2017 - 03.2020
- Enhanced project efficiency by strategically allocating resources and managing schedules.
- Streamlined communication among team members for improved collaboration and decisionmaking.
- Expedited project timelines through thorough planning, organization, and proactive issue resolution.
- Optimized resource utilization to ensure timely completion of projects within allocated budgets.
- Ensured compliance with industry regulations, company policies, and safety guidelines throughout the project lifecycle.
- Managed multiple projects simultaneously while maintaining attention to detail and focus on priorities.
- Maximized productivity by implementing time management strategies that minimized downtime between tasks or phases of a project.
- Resolved conflicts among team members diplomatically, fostering a positive work environment conducive to success.
- Delivered completed projects on time by prioritizing multiple tasks.
- Supervised work of up to 20 team members, offering constructive feedback regarding work performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
Asset Protection Associate
Walmart
Temecula, CA
11.2014 - 04.2017
- Reduced inventory shrinkage by implementing effective asset protection strategies and processes.
- Improved store safety for employees and customers through regular risk assessments and hazard identification.
- Maintained a secure environment by conducting thorough surveillance, floor patrols, and CCTV monitoring.
- Enhanced team effectiveness through comprehensive training sessions on loss prevention techniques and protocols.
- Collaborated with store management to develop targeted action plans addressing high-risk areas and items.
- Conducted internal investigations, interviewing staff members suspected of theft or misconduct to determine appropriate actions.
- Assisted law enforcement in the apprehension of shoplifters, providing necessary evidence and documentation for successful prosecutions.
- Increased awareness of potential risks among staff members through ongoing communication, fostering a culture of vigilance against theft and fraud.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration efforts in combating retail crime trends within the community.
- Identified vulnerabilities in existing security infrastructure; recommended improvements that led to increased store-wide protection levels.
- Maintained detailed records of all incidents involving asset loss or shrinkage, supporting data-driven decision-making for future prevention efforts.
- Contacted local authorities and apprehended shoplifters.
- Maintained secure environment by regularly checking store premises and inspecting security equipment.
- Wrote reports for internal and external crime, burglary, or theft.
- Built professional relationships with local law enforcement and other related organizations.
- Checked CCTV for evidence of shoplifting.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
- Implemented and maintained loss prevention programs in close collaboration with store management.
- Utilized various hand and power tools to secure premises and increase protection.
Department Manager
Walmart
Oceanside, CA
09.2011 - 11.2014
- Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
Owner
R.J. Sanchez & Son Masonry
Riverside, CA
01.2007 - 09.2011
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Proactively identified areas of risk within the organization implemented necessary safeguards mitigating any potential negative impact on the business.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Managed day-to-day business operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Masonry Foreman
R.J. Sanchez & Son Masonry Inc.
Riverside, CA
09.1983 - 01.2007
- Enhanced project efficiency by effectively managing masonry teams and delegating tasks.
- Achieved timely completion of projects by closely monitoring progress and adjusting schedules as necessary.
- Maintained high quality standards for all masonry work, ensuring customer satisfaction and repeat business.
- Collaborated with architects and engineers to ensure accurate execution of project specifications.
- Reduced workplace accidents by enforcing strict adherence to safety guidelines for all team members.
- Managed inventory of tools, equipment, and materials, reducing downtime due to shortages or delays in procurement.
- Provided expert guidance on various masonry techniques, leading to increased skill levels within the team.
- Resolved conflicts among team members diplomatically, fostering a positive working environment conducive to productivity.
- Adapted quickly to changing project requirements, reallocating resources as needed to maintain deadlines without sacrificing quality.
- Oversaw maintenance of tools and equipment, ensuring their proper functioning and extending their lifespan.
- Coordinated with other construction trades on-site to avoid scheduling conflicts or delays in project completion.
- Identified potential issues early in the planning stages of projects by conducting thorough site evaluations before commencing work.
- Mixed mortar to lay bricks, stones and concrete sidewalks.
- Used rakes and shovels to spread, level and smooth concrete.
- Removed excess mortar and finished joints for uniform surface.
Education
No Degree - HVAC/R
Riverside City College
Riverside, CA06.2012
Skills
- Upselling
- Product Sales
- Order Processing
- Inventory Control
- Cash Register Operation
- Cash Handling Accuracy
- Stocking and Receiving
- Time Management
- Merchandise Display
- Verbal/Written Communication
- Outgoing Personality
- Fraud Detection
- Product Recommendations
- Flexible Schedule
- Problem-Solving
- Construction Product Knowledge
- Expert in Masonry, Concrete, Ceramic Tile
- Customer Service
- Cash Handling
- Excellent People Skills
- POS System Operation
- Exceptional Customer Service
- Inventory Tracking
- Multi-Tasking Strength
- Merchandising Knowledge
- Adapt to Diverse Groups
- Reliable and Punctual
- Store Opening and Closing
- Adaptability
- Attention to detail
- Loss Prevention
- Inventory Management
- Friendly and Helpful
Timeline
Sales Associate
Coos Head Builders Supply
05.2022 - 06.2023
Field Project Manager
Walmart
04.2017 - 03.2020
Asset Protection Associate
Walmart
11.2014 - 04.2017
Department Manager
Walmart
09.2011 - 11.2014
Owner
R.J. Sanchez & Son Masonry
01.2007 - 09.2011
Masonry Foreman
R.J. Sanchez & Son Masonry Inc.
09.1983 - 01.2007
No Degree - HVAC/R
Riverside City College