Darin Szczesniewski
Reno,NV
Summary
Dedicated and hardworking General Manager with over Thirty years of experience. Im successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Overview
23
23
years of professional experience
Work History
Key Holder Supervisor
Savemart
Reno, NV
02.2021 - Current
- Directed and supervised staff performance.
- Coordinated with other departments to ensure smooth operations.
- Developed strategies to increase customer loyalty and retention.
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Coached staff on strategies to enhance performance and improve customer relations.
- Assisted in general housekeeping to maintain store image.
- Managed employee attendance records and monitored adherence to policy.
General Manager
AutoZone
Las Vegas
02.2016 - 01.2021
- Seasoned General Manger brining demonstrated background of accomplishment in retail store management
- Knowledge about every facet of operations, including marketing, financial leadership and loss pervention
- Excellent organizational skills, Coaching staff to become leaders
- Problem solving and decision making skills
- Running store to earn return customers and complete customer satisfaction
General Manager
Pep Boy Auto
Las Vegas
02.2011 - 01.2016
- Monitored and optimized Retail and Service programs to enhance operations and facilitate sales
- Directed day-to-day operations, sa;les, safety and customer service activities
- Developed staff to become leaders and customer service experts.
General Manager
Michaels
Las Vegas
01.2001 - 08.2011
- Oversaw daily functions of the store including inventory management, display merchandising and purchasing operations
- Recognized for exceptional shift performance
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Education
High school or equivalent - Liberal Arts
Cumberland Regional High School
06.1992
Skills
- Customer service
- Microsoft office
- Excel
- Customer care
- Sales
- Payroll
- Training & Development
- Coaching
- Leadership Experience
- Leadership Development
- Leadership Training
Assessments
- Management & Leadership Skills: Impact & Influence, Familiar, 12/2019, https://share.indeedassessments.com/share_to_profile/26f628e564f7ff2308ccc8102a8cadd9
- Cognitive Ability, Completed, 01/2020, https://share.indeedassessments.com/share_to_profile/3a3a8c184b18b78614ece63742077727eed53dc074545cb7
- Supervisory Skills: Directing Others, Familiar, 04/2019, https://share.indeedassessments.com/share_assignment/90fnnuyxpabxgp14
Timeline
Key Holder Supervisor
Savemart
02.2021 - Current
General Manager
AutoZone
02.2016 - 01.2021
General Manager
Pep Boy Auto
02.2011 - 01.2016
General Manager
Michaels
01.2001 - 08.2011
High school or equivalent - Liberal Arts
Cumberland Regional High School