Summary
Overview
Work History
Education
Skills
Assessments
Timeline
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Darin Szczesniewski

Reno,NV

Summary

Dedicated and hardworking General Manager with over Thirty years of experience. Im successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.

Overview

23
23
years of professional experience

Work History

Key Holder Supervisor

Savemart
Reno, NV
02.2021 - Current
  • Directed and supervised staff performance.
  • Coordinated with other departments to ensure smooth operations.
  • Developed strategies to increase customer loyalty and retention.
  • Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Assisted in general housekeeping to maintain store image.
  • Managed employee attendance records and monitored adherence to policy.

General Manager

AutoZone
Las Vegas
02.2016 - 01.2021
  • Seasoned General Manger brining demonstrated background of accomplishment in retail store management
  • Knowledge about every facet of operations, including marketing, financial leadership and loss pervention
  • Excellent organizational skills, Coaching staff to become leaders
  • Problem solving and decision making skills
  • Running store to earn return customers and complete customer satisfaction

General Manager

Pep Boy Auto
Las Vegas
02.2011 - 01.2016
  • Monitored and optimized Retail and Service programs to enhance operations and facilitate sales
  • Directed day-to-day operations, sa;les, safety and customer service activities
  • Developed staff to become leaders and customer service experts.

General Manager

Michaels
Las Vegas
01.2001 - 08.2011
  • Oversaw daily functions of the store including inventory management, display merchandising and purchasing operations
  • Recognized for exceptional shift performance
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.

Education

High school or equivalent - Liberal Arts

Cumberland Regional High School
06.1992

Skills

  • Customer service
  • Microsoft office
  • Excel
  • Customer care
  • Sales
  • Payroll
  • Training & Development
  • Coaching
  • Leadership Experience
  • Leadership Development
  • Leadership Training

Assessments

  • Management & Leadership Skills: Impact & Influence, Familiar, 12/2019, https://share.indeedassessments.com/share_to_profile/26f628e564f7ff2308ccc8102a8cadd9
  • Cognitive Ability, Completed, 01/2020, https://share.indeedassessments.com/share_to_profile/3a3a8c184b18b78614ece63742077727eed53dc074545cb7
  • Supervisory Skills: Directing Others, Familiar, 04/2019, https://share.indeedassessments.com/share_assignment/90fnnuyxpabxgp14

Timeline

Key Holder Supervisor

Savemart
02.2021 - Current

General Manager

AutoZone
02.2016 - 01.2021

General Manager

Pep Boy Auto
02.2011 - 01.2016

General Manager

Michaels
01.2001 - 08.2011

High school or equivalent - Liberal Arts

Cumberland Regional High School
Darin Szczesniewski