Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darinesha Bee

San Antonio

Summary

Detail-oriented and adaptable professional with 8+ years of experience supporting senior leadership in the financial services and government sectors. Proven expertise in calendar and travel management, cross-functional coordination, and administrative compliance. Skilled in managing confidential information, organizing executive communications, and leading special projects with efficiency and discretion. Strong communicator with a focus on accuracy, adaptability, and fostering a collaborative workplace.

Overview

2026
2026
years of professional experience

Work History

Fraud Prevention Specialist 1

JPMorgan Chase
02.2024 - Current
  • Managed complex cases involving identity theft, credit card fraud, and other forms of financial crime, resulting in successful resolution for affected customers.
  • Supported colleagues in navigating difficult situations involving potential fraud by providing timely advice based on professional expertise and experience.
  • Collaborated with internal teams to coordinate cross-departmental projects and training sessions.
  • Supported process improvement initiatives by analyzing workflow trends and preparing internal documentation.

Member Service Specialist / Team Leader

PenFed Credit Union
01.2020 - 04.2023
  • Oversaw team scheduling, organized team-building events, and maintained internal communications.
  • Trained new employees and facilitated onboarding processes.
  • Managed escalated client issues and ensured timely, efficient resolutions.
  • Assisted leadership in performance evaluations and tracking departmental goals.

Application Specialist

Maximus Federal Services
12.2018 - 09.2019
  • Coordinated communication between departments and ensured timely submission of applications
  • Created easy-to-follow user documentation and internal guides.
  • Monitored project timelines and provided administrative support to team leaders.
  • Retrieve documents and data from authorized data bases to perform routine tasks that may include data entering new information, validation of data, corrections or updates to existing information and documentation of findings.

Prior Authorization Technician

CVS Caremark
11.2017 - 11.2018
  • Collaborated with physicians to obtain necessary clinical information for prior authorization submissions.
  • Facilitated accurate and timely completion of authorization forms.
  • Investigated denied claims and resolved discrepancies with insurance companies.
  • Assisted patients in understanding complex insurance policies, helping them navigate the healthcare system more effectively.

Reception Assistant

Antioch Community Sports Complex
5 2013 - 7 2015
  • Contributed to team efficiency by providing administrative support to various departments when needed.
  • Demonstrated adaptability in handling unexpected situations, quickly resolving issues to maintain smooth office operations.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Increased productivity by accurately scheduling appointments and managing calendars for multiple staff members.

Education

Associate of Arts - Social Work

San Antonio College
San Antonio, TX
12-2019

High School Diploma -

Karen Wagner High School
San Antonio, TX
2015

Skills

  • Calendar & Travel Management
  • Executive-Level Administrative Support
  • Microsoft Office Suite (Outlook, Teams, Excel, PowerPoint, OneNote)
  • Event & Meeting Planning
  • Problem Solving & Multi-tasking
  • Communication & Presentation Support
  • Office Management & Team Collaboration

Timeline

Fraud Prevention Specialist 1

JPMorgan Chase
02.2024 - Current

Member Service Specialist / Team Leader

PenFed Credit Union
01.2020 - 04.2023

Application Specialist

Maximus Federal Services
12.2018 - 09.2019

Prior Authorization Technician

CVS Caremark
11.2017 - 11.2018

Reception Assistant

Antioch Community Sports Complex
5 2013 - 7 2015

Associate of Arts - Social Work

San Antonio College

High School Diploma -

Karen Wagner High School

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