Home Care
Open To Work
Darin Terry
Oklahoma
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
On-SiteRemoteHybridSummary
Energetic and results focused leader within veteran and senior home care. 25+ years of progressive leadership experience across home care, long-term care, and rehabilitation services. Proven success in driving VA Community Care program expansion, achieving a 191% increase in VA/private billable hours and 176% revenue growth. Highly experienced and educated on the VA Community Care Network (CCN) systems, regulatory compliance, staff development, and multi-site operational oversight. Builds scalable programs that deliver measurable financial results and improved care outcomes for veterans and seniors.
Work History
Senior Director of Operations – Administrator
Nova Leap Health
Oklahoma
07.2019 - Current
- Spearheaded VA-aligned in-home care programs; grew billable hours by 191% and revenue by 176%
- Navigated VA Community Care Network (Optum/TriWest) for credentialing, authorization, and compliance
- Designed and deployed staff retention/training model focused on veteran care, boosting retention by 20%
- Led P&L oversight, hiring, compliance, strategic planning, and quality improvement (QAPI) initiatives
- Maintained full operational control over multiple licensed home care branches across the state
- Directed care programs with a focus on VA and long-term care populations
- Strengthened referral relationships with VA reps and third-party administrators
- Implemented internal process improvements that reduced administrative errors by 25%
- Developed-Managed agencies budgets, staffing, and regulatory alignment with State- VA standards
Area Supervisor – Long-Term Care Services
Area Agency on Aging
11.2016 - 06.2019
- Oversaw compliance and quality for 40+ LTC communities including nursing homes and assisted living
- Investigated and resolved resident complaints under federal/state LTC ombudsman guidelines
- Trained and supervised regional volunteers and ensured adherence to senior care regulations
Regional Operations – Preventive Care Programs
Concentra Medical
, NE Region
03.2011 - 09.2016
- Led wellness, return-to-work, and injury prevention programs across multi-state employer accounts
- Drove regional business growth and optimized staff efficiency and workflows
- Strengthened physician and employer partnerships for regional expansion
Exercise Physiologist – Government Contract, Orthopedic Physician, Hospital, & Wellness Facility
Virginia & Oklahoma
01.1995 - 01.2011
- Provided rehab, conditioning, and return-to-duty programs for post-surgical and injured clients
- Supported orthopedic practice operations, including 300+ OR procedure observations
- Directed fitness/wellness initiatives in hospital and clinic-based programs
Education
Master of Science - Exercise Physiology
Bachelor of Science - Exercise Science
Skills
- VA Community Care Navigation
- Regulatory Compliance
- Strategic Operations
- Program Design & Growth
- Veteran-Focused Service Delivery
- Multi-Site Leadership
- Staff Training & Retention
- Budgeting & P&L Oversight
- Microsoft Office Suite
- EHR Systems
- CRM Tools
- VA Provider Portal
- QuickBooks
- Project Management
- WellSky
- ERSP
- Telehealth
- Remote Care
- PERS
Certification
- Oklahoma Home Health Administrator, 37P031450723, 2026-07-01
- Texas HHSC PAS Administrator Certificate, Initial 8-hour Course Certificate
- Certified Dementia Care Specialist, UCLA Health, Alzheimer’s Association, University of Wisconsin
- Certified Home Care Specialist, University of South Carolina
- Certified in Care Coordination, University of Wyoming
- Aging & Disability Counseling Certificate, Boston University
- 60+ CEU Hours of VA CCN, VA/VHA Train Institute for Learning, Education, & Development
- Certified [Job Title], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Technology And Tools
- Microsoft Office Suite
- EHR Systems
- CRM Tools
- VA Provider Portal
- QuickBooks
- Project Management
- WellSky
- ERSP
- Telehealth
- Remote Care
- PERS
Interests
Care Technology
Timeline
Senior Director of Operations – Administrator - Nova Leap Health
07.2019 - Current
Area Supervisor – Long-Term Care Services - Area Agency on Aging
11.2016 - 06.2019
Regional Operations – Preventive Care Programs - Concentra Medical
03.2011 - 09.2016
Exercise Physiologist – Government Contract, Orthopedic Physician, Hospital, & Wellness Facility -
01.1995 - 01.2011
University of Massachusetts - Master of Science, Exercise Physiology
Phillips University - Bachelor of Science, Exercise Science