Sofia Villegas
Yakima,WA
Summary
Dedicated and energetic professional with a background in high-volume service and communication training. I excel at balancing technical precision, with a genuine commitment to customer hospitality. My approach focuses on creating a welcoming environment for every guest while maintaining a fast, organized workflow during peak hours. I am a proactive team player who thrives in fast-paced settings, consistently ensuring high standards of cleanliness, recipe accuracy, and friendly, efficient service.
Overview
2
2
years of professional experience
Work History
Barista Manager
H T Expresso
07.2025 - 06.2026
- Assisted in managing a busy service environment while helping customers during peak hours with a calm and professional attitude.
- Supported accuracy in fulfilling customized orders for various preferences in a fast-paced setting.
- Handled shop operations independently during solo shifts, including brewing, serving, cleaning, and restocking.
Sales Associate
Buckle
01.2024 - 2026
- Achieved daily and weekly sales targets through proactive customer interactions and tailored styling assistance.
- Provided a dynamic 'guest-first' experience by greeting visitors promptly and offering support throughout their time in the store.
- Executed transactions accurately, managed returns and exchanges, and coordinated ship-from-store orders efficiently.
Education
Education AA - undefined
Yakima Valley Community College
07.2026
Diploma - undefined
Davis High School
01.2023
Skills
- Facilitated customer interactions by creating a friendly and welcoming atmosphere
- Assisted customers in resolving issues while maintaining composure and a supportive attitude
- Acquired comprehensive menu knowledge to provide accurate answers and valuable recommendations
Timeline
Barista Manager
H T Expresso
07.2025 - 06.2026
Sales Associate
Buckle
01.2024 - 2026
Diploma - undefined
Davis High School
Education AA - undefined
Yakima Valley Community College