Darionna Hunter
LASVEGAS
Summary
Resourceful Credit Card Specialist known for high productivity and efficient task completion. Possesses specialized skills in fraud detection, customer dispute resolution, and regulatory compliance. Excels in communication, problem-solving, and adaptability, ensuring seamless operations and customer satisfaction.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Credit Card Specialist
Foundever
LASVEGAS
12.2024 - 02.2026
- Assisted customers with credit card inquiries and account management.
- Processed credit card applications and verified applicant information.
- Provided support in resolving billing discrepancies and transaction disputes.
- Monitored account activity for potential fraud or unauthorized charges.
- Responded to inquiries from customers regarding their credit cards and accounts.
- Performed periodic reviews of customer accounts to detect fraudulent activity or potential risk factors.
- Monitored daily transaction volumes, balances, interest rates, and fees for all active credit cards.
Truck Loader
Amazon Distribution Center
LASVEGAS
02.2023 - 05.2025
- Loaded trucks efficiently to ensure timely delivery of packages.
- Secured cargo in trucks with straps, load bars, blocks and other materials.
- Operated forklifts and pallet jacks for safe material handling.
- Inspected incoming shipments for accuracy and quality before loading.
- Followed safety protocols to prevent accidents during operations.
- Observed proper lifting techniques when manually loading or unloading freight from trucks.
Education
Graduate Certificate - Medical Records
University of Phoenix
Tempe, AZ 06.2025 - 05.2026
Spring Valley High School
LASVEGAS, NVSkills
- Transaction monitoring
- Fraud investigation
- Chargeback handling
- Credit risk analysis
- Risk assessment
- Payment processing
- Dispute resolution
- Account reconciliation
- Card activation
- Data entry accuracy
- Attention to detail
- Workflow management
- Time management
- Problem solving
- Customer service
- Interpersonal communication
- Client relationship building
- Problem resolution
Certification
- Certified Medical Biller and Coder
Languages
English
Full Professional
Timeline
Graduate Certificate - Medical Records
University of Phoenix
06.2025 - 05.2026
Credit Card Specialist
Foundever
12.2024 - 02.2026
Truck Loader
Amazon Distribution Center
02.2023 - 05.2025
Spring Valley High School