Darissa Martinez
Phoenix,AZ
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Proficient in all aspects of accounting, including accounts payable and receivable, budget administration and payroll. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
8
8
years of professional experience
Work History
Account Executive - Payables and Receivables
Peak Investments Properties
2018.07 - Current
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Collected and maintained careful records of rental payments and payment dates.
- Maintained records by imaging invoices, debits, and credits.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Attending court when tenants rent is delinquent.
- Maintained excellent financial standings by working closely with bookkeeper to process business transactions.
- Preparing tenant files for collections after move out.
Receptionist
Miguel's Hair Salon
2016.01 - 2018.07
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Answered central telephone system and directed calls accordingly.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Education
High School Diploma -
Arizona Collegiate High School
Phoenix, AZ06.2015
Skills
- Data Entry
- Dependable and Responsible
- Written Communication
- Planning and Coordination
- Active Listening
- Flexible and Adaptable
- MS Office
- Tenant and Eviction Laws
- Financing Coordination
- Fair Housing Mandates
- Renewals Management
- Tenant Screening
- Collect Payments
- Lease Renewals
Languages
Spanish
Full Professional
Timeline
Account Executive - Payables and Receivables
Peak Investments Properties
2018.07 - Current
Receptionist
Miguel's Hair Salon
2016.01 - 2018.07
High School Diploma -
Arizona Collegiate High School
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