Darita Jaimes
Immokalee,FL
Summary
Efficient and results-driven Food Service Manager with background in managing fast-paced dining establishments. Skilled in team leadership, operational management, and customer service enhancement. Demonstrated ability to improve workflow and streamline operations for increased efficiency. Impact made in previous roles includes elevating guest satisfaction through strategic service improvements and fostering a positive work environment for staff.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Restaurant Manager
McDonald's Restaurant
Ft. Myers, FL
09.2011 - 10.2024
- Optimized profits by controlling food, beverage and labor costs.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Oversaw food preparation, production and presentation according to quality standards.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Delegated work to staff, setting priorities and goals.
- Ordered supplies from vendors as needed while staying within budget guidelines.
- Created detailed reports on weekly and monthly revenues and expenses.
Education
Associate of Arts - Business Administration And Management
Florida South Western
Ft Myeres, FloridaSkills
- Menu development
- Kitchen oversight
- Recruitment
- Restaurant operations management
- Performance improvement
- Business operations expertise
- Inventory control and record keeping
- Point of sale (POS) system operation
- Kitchen equipment operation and maintenance
- Food service background
- Order delivery practices
- Supervisory skills
- Customer service best practices
- Team management
Accomplishments
- Won best department manager leading great food cost, customer satisfaction, & team leader 3 years in a row.
- 16 years of managment
Certification
- Serve Safe
Languages
Spanish
Professional
Timeline
Restaurant Manager
McDonald's Restaurant
09.2011 - 10.2024
- Serve Safe
Associate of Arts - Business Administration And Management
Florida South Western
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