Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Senior In-Home Expert
AT&T
01.2024 - Current
Act as the primary client contact, delivering excellent customer service in a home setting
Responsible for selling AT&T products, services, and promotions while maintaining high standards of sales consistency
Effectively communicate and build relationships with clients to understand and fulfill their needs
Collaborate with team members to enhance sales strategies and achieve broader business objectives
Self-motivated, with a strong sense of personal responsibility.
Excellent communication skills, both verbal and written.
Project Management Assistant
Techtronic Industries
04.2022 - 05.2024
Implemented strategic brand marketing, enhancing awareness and sales in the tech sector
Analyzed market trends and sales data to identify growth opportunities
Conducted in-store product training and demos, boosting team knowledge and customer engagement
Evaluated competitor strategies to refine market positioning and enhance sales leverage
Analyzed sales and expense reports, identifying cost-saving opportunities and improving profitability
Ensured operational compliance with company policies and industry regulations
Managed store budget, achieving financial targets and driving revenue growth
Marketed the brand through events and partnerships, increasing customer engagement and sales
Prepared and charted data and metrics for detailed status reports.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Manager of Operations
UNTUCKit
06.2021 - 03.2022
Managed cross-functional teams for successful project completion and timely delivery.
Collaborated with other department heads to align organizational goals and maximize efficiency across all departments.
Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
Directed resource allocation efforts, maximizing utilization of personnel, materials, and equipment resources for efficient operations management.
Education
Masters in Business Administration - Business Administration