Hospitality professional prepared for this role with comprehensive experience in high-energy environments. Proven ability to create memorable guest experiences and maintain well-organized bar area. Reliable team player and adaptable to changing needs, showcasing skills in mixology and customer interaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bartender
Bb's Restaurant And Bar
06.2020 - 12.2024
Effectively managing multiple drink orders simultaneously without compromising quality.
Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift, printing sales reports.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Increased customer satisfaction by providing excellent service and crafting nice/tasty cocktails.
Contributed to the creation of house cocktails
Used extensive knowledge of food, beer, wine and spirits to make informed recommendations to customers.
Used teamwork and communication between front and back of house to help with flow and service
Server/Bartender
Moxie Kitchen Cocktails/Prati Italia
10.2015 - 01.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Hookah Maker
Taverna Yamas
07.2012 - 02.2015
Collaborated with team members to maintain a smooth workflow, ensuring timely delivery of orders to customers.
Kept up-to-date with industry trends through continuous research, ensuring that our offerings remained competitive within the market.
Increased repeat business by providing exceptional service and consistently delivering well-prepared hookahs.
Innovated new flavor combinations based on customer preferences, keeping the menu fresh and appealing to returning patrons.
Education
No Degree - General Studies
FSCJ
Jacksonville, FL
Skills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Cool, calm, and collected
Certification
ServSafe Alcohol - National Restaurant Association.
Senior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of WhitestoneSenior Customer Relations Specialist/Hospitality at The Grange Restaurant & Bar, The Firehouse Restaurant, Ella Dining Room & Bar, Neta, Lincoln Ristorante, Stella 34 Trattoria, J&R's Steakhouse, Verdi's of Whitestone