Diligent Operations Lead with 20 plus years of experience and robust background in Youth specialist and operations. Exceptional talents for strategic planning, negotiation and procedure development. Dedicated to generating revenue by coaching staff members on lead development strategies to assist youth's.
Overview
26
26
years of professional experience
Work History
Operations Lead Coordinator
TLCM
01.2012 - 12.2024
Performed quality control and monitored production efforts.
Recruited and trained 26 new employees in 2024.
Managed and allocated staff and material resources to meet production goals.
Planned operations and activities, and led projects.
Oversaw problem resolution to address barriers to operational efficiency.
Collected, arranged, and input information into database system.
Generated reports detailing findings and recommendations.
Created and managed project plans, timelines and budgets.
Conducted regular reviews of operations and identified areas for improvement.
Evaluated staff performance and provided coaching to address inefficiencies.
Youth Development Specialist
Cook County Jail/TLCM Contract
06.1999 - 03.2012
Accommodated youths with academic and vocational trainings to deliver information on future career opportunities.
Delivered youth transitional assistance in areas of education, life skills and career development.
Organized and attended meetings, trainings and conferences with foster parents to deliver information on youth progress.
Maintained documentation and records of training activities and group events.
Designed individualized independent youth living plans to help youngsters learn self-reliance.
Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
Administered outreach services to underserved communities, increasing enrollment by 80%.
Developed individual and group programs to encourage prosocial behaviors.
Applied crisis intervention methods to de-escalate potentially dangerous scenarios.
Coordinated transitional services for youth of diverse backgrounds.
Tracked service activities and outcomes against outlined plans and goals.
Educated young people about strategies for driving discussions and promoting social changes.
Helped clients navigate social services system and access needed resources.
Took active role in patient and family planning process, detailing instructions, and responding appropriately and effectively to questions and concerns.
Education
Associate of Arts - Christian Counseling
Ohio Christian University
Ohio
03-2015
Skills
Motivational attitude
Production planning
Warehouse management
Safety management
Procedure implementation
Facility management
Strong team building skills
People management proficiency
Operational efficiency
Scheduling coordination
Timeline
Operations Lead Coordinator
TLCM
01.2012 - 12.2024
Youth Development Specialist
Cook County Jail/TLCM Contract
06.1999 - 03.2012
Associate of Arts - Christian Counseling
Ohio Christian University
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