Skilled professional brings strong background in distribution and supply management. Identifies and resolves problems in advance to promote smooth operations. Quick learner with advanced skills in database and word processing software.
Overview
8
8
years of professional experience
Work History
Professional Driver
FedEx Ground
Houston
2022.07 - Current
Documented customer service issues, expenses, mileage and other key information.
Secured merchandise, avoiding damage during transportation.
Kept accurate logs of all deliveries and trips.
Transported goods to customers safely and securely.
Picked up clients from specific locations to transport and drop off at destinations.
Interacted with customers pleasantly to meet needs and drive satisfaction.
Operated standard warehouse equipment to assist with loading and unloading of deliveries.
Sales Associate
Walmart
Houston
2021.01 - 2022.05
Restocked inventory
Ensured proper product placement
Quality assurance
Worked with fellow sales team members to achieve group targets.
Adapted sales strategies based on customer interactions and feedback to improve results.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Processed returns, exchanges, and refunds in accordance with company policies.
Order Selector
HEB Distribution
Houston
2020.08 - 2020.12
Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
Packed and unpacked items, checking breakables before stocking on shelves.
Used RF scanner to pick items from bins and complete orders.
Managed multiple tasks simultaneously while meeting tight deadlines.
Assisted other personnel in the loading and unloading process if needed.
Learning Ambassador
Amazon
Houston
2019.02 - 2020.08
As a learning ambassador I teach and develop fellow associates using the SOP (standard operating procedure)
Explain in detail SOP for Pick and Stage and Load Out process for Cycle 1
Explain and uphold Safety procedures
Conducting frequent New Hire Safety Schools
Ensures that each route for each DSP is organized and ready for delivery with minimal left behinds, focusing on Customer Obsession
AMZL problem solver-scanning and fixing errored units into Fix It and Comp
Scrubbing TBAs for rerouting ensuring on time delivery
Delivery Driver
FedEx Ground
Leland
2017.01 - 2019.01
Delivers high-quality products to our customers in a safe, courteous, and timely manner
Establishes and maintains outstanding relations with customers
Reviews and verifies invoices and purchase requests to ensure accuracy
Inspects delivery vehicles and ensures the safety and security of the loading and unloading process
Contacts customers to confirm delivery details
Determines placement of merchandise, follows safety and lifting protocols during deliveries, and conducts safety reviews
Maintains delivery logs and records
Inventory Clerk
ABW LOGISTICS
Greenville
2016.12 - 2019.01
Basic and Advanced inventory management
Accepted and Fulfill orders submitted by customers
Operated both electric and manual pallet jacks
Provided inventory checklist to leadership to ensure on time delivery for each order that was placed