Summary
Overview
Work History
Education
Skills
Languages
Training
Qualifications Summary
Activities
Certification
Languages
Timeline
Generic
Darius Gopaul

Darius Gopaul

Miami

Summary

Results-driven Group Sales Manager known for exceptional productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and revenue growth strategies. Excel at communication, negotiation, and leadership, ensuring smooth operations and team cohesion. Committed to delivering high-quality results by leveraging industry knowledge and interpersonal skills to exceed sales targets and foster client satisfaction.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Group Sales Manager

Faena Hotel Miami Beach
Miami
01.2025 - Current
  • Spearhead the contracting and servicing of group room blocks, including corporate, finance, and social segments, for a Forbes Five-Star luxury property.
  • Collaborate with key departments (Catering, Events, Reservations, and Front Office) to ensure seamless group experiences, and exceed guest expectations.
  • Develop and execute detailed group resumes and BEOs, ensuring all operational aspects align with client objectives and brand standards.
  • Build and maintain strong relationships with DMCs, meeting planners, and corporate travel buyers to drive repeat business and referrals.
  • Analyze market trends, competitive data, and performance metrics to identify opportunities and maximize RevPAR and ADR.
  • Maintained accurate records of all transactions related to group sales activities.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.

Group Sales Coordinator

Faena Hotel Miami Beach
Miami
01.2023 - 12.2024
  • Support with CVENT, Delphi, Allseated, Salesforce, Opera, and other software applications.
  • Assist in executing sales activities (trade fairs, sales blitzes, trade shows, promotional events, sales calls, presentations, webinars, mailings, EDMs, and email blasts).
  • Handle the VIP's pre-arrival/in-house/post-departure experience and collaborate with other hotel departments to guarantee the correct management of each VIP booking.
  • Monthly expense reporting, completion, and submission.
  • Purchase Order Entry and Tracking for Travel, Marketing, and General Sales Spending.
  • CVENT Lead Management.
  • Enter contacts in Delphi on a weekly basis.

Human Resource Generalist

Faena Hotel Miami Beach
Miami
09.2022 - 01.2023
  • Manage all areas of employees such as Employee relations, recruiting and retention of staff, communication with staff, pay plans, staff career development, wage and hour compliance, training, workers' compensation, and legal concerns relating to hotel and residential personnel are all areas of expertise.
  • Answer and handle several phone calls in an efficient and polite way, utilizing guest names and routing calls to appropriate extensions.
  • Managed personnel files and ensured compliance with federal, state, and company-specific labor regulations, including I-9 audits and visa documentation.
  • Supported the HR Director in executing employee engagement initiatives, including recognition programs, wellness events, and internal communications.

Talent Acquisition Consultant

Palm Brand Products Limited
Trinidad
06.2020 - 07.2022
  • Ability to work independently and in a team-oriented environment while taking the initiative.
  • Coaches employees and leadership on in-depth issues related to the area of expertise.
  • Ability to handle confidential, sensitive information with the highest degree of professionalism.
  • Create strategic recruitment strategies based on company strategy, talent strategy, diversity efforts, and workforce plans for the designated business groups.

Human Resource

Palm Brand Products Limited
Trinidad
06.2019 - 09.2019
  • Creating a recruiting strategy, as well as sourcing, screening, and interviewing applicants.
  • Schedules interviews for hiring managers on a weekly basis to ensure efficiency.
  • Manages and delivers all aspects of the recruiting process.
  • Follow up with company executives and recruiting managers on a regular basis.
  • Ability to verify that the quality of candidates and services delivered fulfills expectations.

Personal Assistant

Palm Brand Products Limited
Trinidad
06.2018 - 09.2018
  • Proficient verbal and communication skills to customers throughout Trinidad.
  • Managing office supplies, being the focal point of the main office suppliers.
  • Screening and directing phone calls and distributing correspondence.
  • Provide a qualified and diverse slate of candidates for all roles.
  • Participate in offer and onboarding talks with applicants.

Education

Masters of Science - Hospitality Management

Florida International University
06.2024

Bachelors of Science - International Relations

Florida International University
05.2022

Skills

  • Group sales management
  • Skilled in contract negotiation
  • Market analysis
  • Developing professional relationships
  • Effective organizational skills
  • Profit maximization
  • Strong verbal communication
  • Sales strategies
  • Strategic goal setting
  • Evaluate leads

Languages

English, Expert fluency in reading, writing and speaking.

Training

  • Career Accelerated Program, Global First Year, 08/19 - 12/19
  • The National Society of Leadership and Success, 07/22 - Present

Qualifications Summary

  • Comprehensive understanding of human resources programs.
  • Ability to conduct transactions relating to recruiting, onboarding, orientation, and new hire training.
  • Excellent negotiation and influencing skills.
  • Ability to organize, prioritize, and the capacity to multitask under pressure.
  • Excellent candidate conversion abilities, including promoting and selling the organization.
  • Proficient in Photoshop, Adobe, Microsoft, and Google.
  • Excellent interpersonal skills with good negotiation tactics.
  • Excellent time management skills with a proven ability to meet deadlines.

Activities

  • Coordinator, Caribbean Students Association, 06/18 - 12/21
  • Event Coordinator, International Students Club, 06/18 - 12/21

Certification

  • Diversity, Inclusion, and Belonging - July 2024
  • Social/Behavioral Human Research Course - CITI Program - September 2023

Languages

English
Native/ Bilingual

Timeline

Group Sales Manager

Faena Hotel Miami Beach
01.2025 - Current

Group Sales Coordinator

Faena Hotel Miami Beach
01.2023 - 12.2024

Human Resource Generalist

Faena Hotel Miami Beach
09.2022 - 01.2023

Talent Acquisition Consultant

Palm Brand Products Limited
06.2020 - 07.2022

Human Resource

Palm Brand Products Limited
06.2019 - 09.2019

Personal Assistant

Palm Brand Products Limited
06.2018 - 09.2018

Masters of Science - Hospitality Management

Florida International University

Bachelors of Science - International Relations

Florida International University

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