Darius Gordon

• Monitored CCTV cameras, security systems, and alarm equipment to detect and respond to suspicious activity, emergencies, and system failures.

• Operated radio and telephone communications equipment, dispatching and coordinating responses to service calls and security incidents.

• Conducted continuous surveillance of facility perimeters and restricted areas, documenting incidents and preparing detailed reports.

• Coordinated with law enforcement, security personnel, and FDA officials regarding investigations, emergencies, and security concerns.

• Handled incoming calls, inquiries, and walk-in requests, providing assistance and directing matters to the appropriate personnel.

• Prepared incident reports, security violation documentation, and maintained accurate security records.

• Ensured compliance with site security procedures, access control requirements, and federal security regulations.

• Assisted with facility security operations, including escorts and monitoring of sensitive material disposal processes.

• Delivered customer orders safely and on schedule with a 100% completion rate.
• Built strong customer relationships through punctuality and professional communication.
• Managed delivery routes efficiently while maintaining safety and order accuracy.

• Perform residential indoor and outdoor treatments following safety regulations
• Operate sprayers, applicators, and treatment equipment
• Explain service procedures to customers
• Maintain service records and compliance documentation
• Inspect and maintain tools, PPE, and company vehicle

• Conduct detailed pest inspections and execute targeted treatments for over 100 residential and commercial clients monthly.
• Implement integrated pest management (IPM) solutions focused on safety, long-term prevention, and client satisfaction.
• Maintain route efficiency and accuracy while achieving a 98% customer satisfaction rate.

• Performed repairs and installations on door systems, enhancing service efficiency by 15%.
• Diagnosed and resolved complex mechanical issues while maintaining adherence to safety standards.
• Documented repair logs and maintenance reports for quality tracking and compliance.
• Delivered exceptional customer service through clear communication and timely project completion.

• Installed and calibrated commercial and residential door systems with precision.
• Maintained equipment inventory and ensured compliance with all safety standards.
• Delivered on-site technical solutions while maintaining professionalism and attention to detail.

• Developed customized treatment plans based on environmental conditions and pest type.
• Ensured compliance with local, state, and federal pest control regulations.
• Contributed to improved client retention through consistent and quality service.

• Performed pest elimination and preventive treatments for a variety of residential clients.
• Provided safety education to clients and documented treatment procedures.
• Assisted with route management and chemical inventory tracking.

• Supervised dog playgroups ensuring safety, hygiene, and behavioral monitoring.
• Maintained facility cleanliness and complied with all animal care standards.
• Supported training and socialization programs to improve pet well-being.

• Processed and organized inventory shipments and maintained accurate records.
• Assisted in logistics coordination to improve order fulfillment efficiency.
• Trained and guided new employees to enhance team productivity.

• Delivered excellent customer service and supported store merchandising efforts.
• Assisted customers with purchases and product inquiries.
• Maintained sales floor organization and accurate pricing displays.

• Monitored inventory levels and coordinated with vendors for stock replenishment.
• Designed and executed product displays to drive sales and customer engagement.
• Collaborated with management to ensure promotional accuracy and consistency.