Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kimberly Thomas

Kimberly Thomas

Memphis,TN

Summary

Accomplished Security Officer with a proven track record at Allied Universal Security Services, enhancing facility safety through meticulous surveillance and incident reporting. Expert in CCTV monitoring and adept at conflict de-escalation, consistently improved security measures and trained teams for optimal performance. Demonstrates superior customer service and a detail-oriented approach, significantly reducing security breaches.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Security Officer/Command Center Operator

Allied Universal Security Services
11.2022 - Current

Evaluate data from various sources, responding with suitable communication and dispatch procedures.

  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Wrote detailed reports of all security breaches and investigations.

Security Officer

Imperial Security Inc.
06.2021 - 11.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Executed prompt measures in urgent situations to prevent harm.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Picker Packer

Yoh Healthcare
02.2019 - 09.2021
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Reduced shipping errors by thoroughly checking each item before packaging for shipment.

Order Selector

Amazon
04.2014 - 02.2019
  • Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
  • Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
  • Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
  • Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
  • Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
  • Minimized damaged items through careful handling of fragile products while selecting orders.
  • Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.

Education

High School Diploma -

J.Z. George
Carrollton, MS
08-1992

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring

  • Superior customer service
  • Conflict de-escalation
  • Dispatch
  • Manual and Electric Pallet Jack

    TWIC Certified

    TVTC

    Order picking

    Shipping and Receiving

    Loading and Offloading

    Assembly Line

    RF Gun

    Data Entry

Certification

TWIC Certified

TVTC

Guard Card

Forklift Certified

Languages

English
Native or Bilingual

Timeline

Security Officer/Command Center Operator

Allied Universal Security Services
11.2022 - Current

Security Officer

Imperial Security Inc.
06.2021 - 11.2022

Picker Packer

Yoh Healthcare
02.2019 - 09.2021

Order Selector

Amazon
04.2014 - 02.2019

High School Diploma -

J.Z. George
Kimberly Thomas