Darius Jones
Jacksonville,VT
Summary
Self-assured professional with a background engaging clients, streamlining sales processes and assessing customer needs. An established Lead Generator promoting undeniable organizational skills and desiring the opportunity to work hard. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Lead Generator
ARS Rescue Rooter
02.2023 - Current
- Met or exceeded monthly sales goals by using dynamic interpersonal and tried and true persuasion skills.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Reached out to prospective customers using effective social media, research skills and networking events.
- Scheduled sales appointments to discuss products and services and to close qualified leads.
Account Manager
River City Executive
09.2022 - 02.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Team Leader /Manager
Whataburger
07.2020 - 09.2022
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Identified and corrected deficient performance and behaviors to achieve maximum productivity.
Education
High School Diploma -
Horizon Institute
Jacksonville ,FL09.2023
Skills
- Communication Development
- Loyalty Programs
- Consultative Sales Techniques
- Site Visits
- Service Quality
- Appointment Scheduling
- Promotional Campaigns
- Customer Service and Assistance
- Effective Customer Communication
- Sales Lead Development
- Professional Development
- Lead Generation
Accomplishments
- Supervised team of 4 staff members.
- Resolved product issue through consumer testing.
- Effective Communication - Followed up and kept track of expected orders from the court and correspondence from opposing attorneys.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Affiliations
- International Customer Service Association
- Association of Information Technology Professionals
- Society of Human Resource Management
Certification
- Business Ethics
- Senior Care Customer service, ARS rescue shooter 3/8/23
Languages
English
Full Professional
Timeline
Sales Lead Generator
ARS Rescue Rooter
02.2023 - Current
Account Manager
River City Executive
09.2022 - 02.2023
Team Leader /Manager
Whataburger
07.2020 - 09.2022
High School Diploma -
Horizon Institute
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