Darius Marcelin

Process Guide (PG) ,Water Spider , Stower PROCESS GUIDE Operational Support Leadership & Team Guidance Problem Solving Quality & Safety Communication WATER SPIDER Material Replenishment Workflow Support Organization & Cleanliness STOWER Productivity Impact Product Placement Accuracy & Quality Productivity Safety & Organization

• Monitor workflow and productivity on the floor
• Ensure associates are following standard operating procedures (SOPs)
• Help meet daily rate and performance targets
• Track key performance metrics (UPH, quality, safety)
• Provide direction to associates during shifts
• Answer process-related questions
• Offer real-time coaching on quality and productivity
• Help train new hires and cross-train team members
• Step in to solve problems before they escalate
• Identify bottlenecks in workflow
• Troubleshoot scanner/system issues
• Escalate larger issues to Process Assistants (PA) or Area Managers (AM)
• Support continuous improvement initiatives
• Reinforce safety policies and best practices
• Monitor quality standards and reduce defects
• Conduct audits or assist with quality checks
• Act as a bridge between associates and leadership
• Communicate daily goals, changes, and updates
• Help ensure shift transitions run smoothly
• Restock workstations with boxes, totes, pallets, dunnage, and supplies
• Ensure packers, pickers, or stowers never run out of materials
• Refill tape machines and other packing equipment
• Move pallets and carts between areas
• Remove completed pallets and replace them with empty ones
• Deliver work to stations to prevent downtime
• Clear jams or staging congestion
• Keep aisles clear and safe
• Maintain organized staging areas
• Support 5S and safety standards
• Reduce associate idle time
• Help maintain rate and performance goals
• Receive items from inbound pallets or totes
• Scan each item using a handheld scanner
• Place items into storage bins or pods
• Ensure items are stored in available and appropriate locations
• Verify correct item and barcode before stowing
• Avoid overfilling bins
• Prevent damaged or incorrect items from being stored
• Follow quality and inventory control standards
• Maintain required units per hour (UPH) rate
• Work efficiently while minimizing errors
• Stay focused during repetitive tasks
• Follow all safety procedures
• Keep work area clean and hazard-free
• Lift, bend, and move safely through out shifts

• Investigated and resolved reported customer issues for improved customer satisfaction.
• Determined customers' needs based on sales calls and face-to-face meetings.
• Advised customers on different financing options.
• Overcame objections with successful product demonstrations and persuasive communication skills.
• Promote new technology and devices to customers for personal and business reasons.
• Troubleshooting and Billing inquiries.
• Educating consumers on saving their funds and understanding when there is a need in any given situation.

• Assisted members with daily banking transactions and account-related inquiries while delivering excellent customer service.
• Handled cash transactions accurately, including balancing drawers and operating a cash recycler.
• Supported loan-related processes in compliance with NMLS guidelines.
• Greeted members in the lobby and directed them to appropriate services to ensure a positive banking experience.

• Oversee daily store operations across multiple departments
• Ensure execution of company policies and procedures
• Monitor sales, shrink, expenses, and profitability metrics
• Drive operational efficiency and workflow improvements
• Ensure compliance with corporate and regulatory standards Supervise and develop Assistant Managers, Team Leads, and associates
• Conduct performance evaluations and coaching
• Hire, train, and onboard new employees
• Address performance issues and implement corrective action
• Foster a positive, accountable, and high-performance culture
• Enforce safety policies and OSHA standards
• Conduct safety audits
• Ensure loss prevention procedures are followed
• Maintain compliance with company and legal guidelines
• Implement corporate initiatives and seasonal programs
• Drive performance improvement plans
• Use data analytics to improve productivity and sales
• Align store goals with district and regional strategies
• Manage inventory levels and reduce shrink

• Assisted with patient transfers from bed to wheelchair or stretcher as needed.
• Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
• Helped create a safe environment by following infection control policies.
• Explained treatment procedures to patients and their families.
• Collaborated with interdisciplinary teams to provide comprehensive care services.
• Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
• Ensured that all medical equipment was properly maintained and sterilized.
• Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
• Administered prescribed medications under the supervision of a Registered Nurse.
• Organized supplies in order to maintain adequate stock levels throughout shift.
• Educated patients on basic health-related topics such as nutrition, hygiene habits.
• Reported any observed changes in behavior or physical condition to the nursing staff immediately.
• Performed daily maintenance on dialysis machines, such as cleaning and sterilization.
• Calibrated dialysate solution according to prescribed formula for each individual patient's needs.
• Provided education about kidney disease management techniques to both patients and family members.
• Identified and reported any adverse reactions or changes in patient condition to the supervising nurse.