Experience with moderately complex laboratory instrumentation: Insteon, Keyence VHX6000, and Micro-Vu
Maintains data integrity and ensures compliance with SOP's and specification, FDA, GLP, and cGMP regulations.
Experience in documenting/maintaining completion of testing in ELN (Electronic Laboratory Notebook as well as paper data sheets.
Familiar with Teamcenter United (TCU) and Virtual Document Kiosk (VDK).
Responsible for performing a wide variety of research and/or development laboratory tasks and experimentation.
Use and application of common laboratory measurement devices to administer test protocols as described.
Quality Inspection
Jabil Health Care
09.2021 - 10.2022
Inspects incoming, in process, and finished products and material for visual, mechanical, and dimensional characteristics using inspections sheets and applicable sampling plans.
Prepares necessary documentation and insures paperwork compliance on all inspected items
Assists in identification and segregation on non-conforming materials/products
Works from inspection documentation, specifications, blue prints, written and verbal instruction
Covid Kit Assembler (Contract)
Abbott
10.2020 - 05.2021
Supported all local manufacturing operations
Inspected manufactured products for irregularities or defects
Completed relevant paperwork following GDP/GMP guidelines
Manually cleaned all portable equipment and small parts
Participated on Continuous Improvement teams
Received and distributed supplies into the production area as necessary
Performed daily cleaning of the production area to maintain GMP compliance
Inside Sales Representative
LTD Commodities
02.2020 - 04.2020
Follow up with customers to assure satisfaction
Achieve required sales goals for membership programs while adhering to compliance and qualify guidelines
Built rapport and communicated effectively with the customers
Production Associate (Contract)
Takeda Pharmaceuticals North America
06.2019 - 09.2019
Investigate any process problems in a timely manner and provide documentation for the problem as well as the results of root cause investigation
Train and mentor other team members and monitor training for newer team members
Assist with process/equipment validation and data analysis
Customer Experience (Contract)
Broadspire Services Inc.
06.2018 - 12.2018
Handled 5-100 inbound/outbound calls daily
Asked scripted and unscripted questions to gather information on the customer claims
Documented all customer answers in an internal system to ensure data integrity
Utilized Microsoft Outlook for internal and external email communication
Well versed in different benefit and claims terms to effectively communicate with clients
Supervisor
PETSMART
02.2013 - 06.2018
Make and receive several phone calls daily
Reconciliation of 40+ invoices on a daily basis
Delegate task between management and associates
Assisted customer with questions and concerns regarding products and services
Upsell specials and additional products and services
Education
Associates Degree - Criminal Investigation
Everest University
Orlando, FL
08.2011
Skills
Quality Control
Attention to Detail
Positive Attitude
Sample Preparation
Microsoft Office
Upholds GLP
Timeline
Lab Technician
Baxter Healthcare Pharmaceutical
07.2023 - Current
Quality Inspection
Jabil Health Care
09.2021 - 10.2022
Covid Kit Assembler (Contract)
Abbott
10.2020 - 05.2021
Inside Sales Representative
LTD Commodities
02.2020 - 04.2020
Production Associate (Contract)
Takeda Pharmaceuticals North America
06.2019 - 09.2019
Customer Experience (Contract)
Broadspire Services Inc.
06.2018 - 12.2018
Supervisor
PETSMART
02.2013 - 06.2018
Associates Degree - Criminal Investigation
Everest University
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