Darius Pernell
Harker Heights,TX
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Overnight Coverage Lead
HEB Grocery Store
08.2023 - Current
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Enhanced employee retention through supportive leadership and prioritizing open communication channels.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
Cashier
HEB Grocery Store
07.2018 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
General Manager
On Command Dog Training
08.2019 - 01.2022
- Achieved revenue and profit targets through solid promotional and budget control strategies
- Resolved employee, customer, and vendor issues using strong conflict mediation and problem-solving abilities
- Guaranteed top-notch service standards and memorable customer experiences for every guest
- Conducted periodic performance reviews to assess employee performance.
Education
MBA - Organizational Leadership
Southern New Hampshire University
Hooksett, NH10.2024
Bachelor of Science - Business Administration
Southern New Hampshire University
Harker Heights, TX10.2023
Associate of Arts - General Education
Central Texas College
Killeen, TX05.2021
Skills
- Multitasking
- Communication
- Heart for People
- Customer service
- Expertise
- Head for Business
- Critical thinking
- Drive
- Passion for Results
Certification
- Certified Food Safety Manager License - October 2023
- MHE License - August 2023
- Alcohol Seller Training - May 2022
- Leadership Development Series Training - December 2023
Timeline
Overnight Coverage Lead
HEB Grocery Store
08.2023 - Current
General Manager
On Command Dog Training
08.2019 - 01.2022
Cashier
HEB Grocery Store
07.2018 - 07.2023
MBA - Organizational Leadership
Southern New Hampshire University
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Arts - General Education
Central Texas College