Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Darius L. Evans

Wilson,NC

Summary

To utilize my experience as an operational sort manager and education in communications to improve operations and maximize the efficiency and effectiveness of multiple teams in a fast-paced, high stress, metrics-driven environment.

Overview

13
13
years of professional experience

Work History

P&D Manager - CSP

FedEx Ground WLSN
08.2024 - Current
  • Opening new station WLSN/0256
  • Network 2.0 Service Champion
  • Plans, organizes, staffs, directs and controls the day-to-day operations of the P&D department
  • Manages the company’s contractual relationships with ICs and ISPs, including conducting and documenting business/ISP discussions, conducting forums and ensuring the company’s compliance with the applicable agreement. Advises senior management on decisions to initiate and/or terminate operating agreements
  • Assists Customer Pickup Coordination and Customer Service in resolving P&D issues
  • Ensures completion of BCSA tests, action planning and appropriate follow-up to ensure compliance

Sort Manager

FedEx Ground ECAR
08.2020 - 08.2024
  • Managed ECAR and RKRI Outbound operations since November 2020 with both operations reaching certification each year
  • Coordinates with other departments in all aspects of operations (e.g., Linehaul, Engineering, Maintenance, Administration, Human Resources and District Staff
  • Plans, organizes, staffs, directs, and controls the day-to-day operations of the assigned sort
  • Determines the sort’s strategic goals and ensures quality, service, cost and productivity goals are achieved
  • Directs and guides the sort management team to ensure common understanding of operational updates and daily goals for the work area.

Area Manager

FedEx Ground ECAR
03.2019 - 08.2020
  • Oversees entire Outbound Operation
  • Direct communication with assisting GRNB, CONC, CHAR, ASHL and DURH linehaul
  • 11 consecutive months and counting winning “Piedmont Large Outbound of the Month”
  • Top tier in TLH, TLS and OB OVN for PIED and Southern Region
  • Established the acronym C.A.S.E
  • (Consistency, Accountability, Structure and Engagement) followed and instilled by outbound staff
  • Oversee linehaul weekend runs
  • Oversee equipment pool
  • Oversee equipment dormancy.

Operations Manager FT

FedEx Ground ECAR
12.2017 - 02.2019
  • Operating one of the largest manual outbound operations
  • Daily volume ranged between 12,000 to 21,000
  • Proficient in TMS
  • Transformed “bottom 5” TLS sort into number one in Piedmont.

Operations Manager

FedEx Ground ECAR
07.2016 - 12.2017
  • Sends daily safety message to the Piedmont District, keeping safety main priority
  • Managed my van line to be regarded as one of the best performing in the district with outstanding VSC, VSA, DNA and misload frequency
  • Train package handlers on all dock safety expectations, specific job functions, and proper loading and unloading techniques.

Operations Administrator

FedEx Ground ECAR
09.2014 - 07.2016
  • Served as the customer first line of contact for a variety of issues
  • Developed several processes that are used throughout the station that help all employees with daily operations; such as creating an “Intercept Station” on each van line that creates a better placement of “ITQA” packages that need special handling
  • Created organized and thorough “Overgoods” processing system that is followed by all employees.

Package Handler

FedEx Ground ECAR
12.2011 - 09.2014

Education

Bachelor of Science - Communication-Public Relations

East Carolina University
Greenville, NC

Skills

  • Network 20
  • Engineering Operations
  • Linehaul Operations
  • P&D Operations
  • Outgoing Shipments Oversight
  • Service OVN & OTS
  • Improved Processes

Accomplishments

    FY24 PIED Sort Manager of Year | FY23 PIED Sort Manager of the Year | FY23 PIED Outbound/OTP Sort of the Year | FY23 PIED Best Trailer Load Scan | FY22 PIED Best Trailer Load Scan | FY21 PIED Best Trailer Load Scan | FY20 PIED Area Manager of the Year | FY20 PIED Outbound of the Year | FY20 PIED Best Dock Productivity | FY20 PIED Best Trailer Load Scan | FY19 PIED Outbound Dock Excellence

Timeline

P&D Manager - CSP

FedEx Ground WLSN
08.2024 - Current

Sort Manager

FedEx Ground ECAR
08.2020 - 08.2024

Area Manager

FedEx Ground ECAR
03.2019 - 08.2020

Operations Manager FT

FedEx Ground ECAR
12.2017 - 02.2019

Operations Manager

FedEx Ground ECAR
07.2016 - 12.2017

Operations Administrator

FedEx Ground ECAR
09.2014 - 07.2016

Package Handler

FedEx Ground ECAR
12.2011 - 09.2014

Bachelor of Science - Communication-Public Relations

East Carolina University

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Darius L. Evans