Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Sales Representative
Walmart
Baton Rouge, LA
01.2021 - Current
Supervises a group of stocking associates
Problem solved and ensured all freight gets put on shelves by coordinating with associates
Prioritizes customer service while also completing required tasks
Answered product questions with up-to-date knowledge of sales and promotions.
Sales Lead
Footlocker Inc, Footlocker
Baton Rouge, LA
06.2021 - 04.2022
Worked as a team lead at, Incorporate sales tactics and suggestions that helped stores increase sale volume and customer reviews about their service received increased.
Managed cash register operations using POS system and processed sales and returns.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Engaged shoppers, providing assistance and information on merchandise and product features.
Camp Counselor
BREC Park
Baton Rouge, LA
05.2021 - 08.2021
Served as a role model and care giver to my group and insured their safety
Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Helped campers build confidence and self-esteem through consistent guidance and mentoring.
Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
Kitchen Supervisor
Raising Canes
Baton Rouge, LA
05.2019 - 07.2020
Effectively worked with staff in both front counter and kitchen operations
Was a certified trainer and had trained 5 employees to get them accustomed to canes operations.
Managed kitchen staff team and assigned tasks for various stages of food production.
Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.
Oversaw food preparation, production and presentation according to quality standards.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Stocker
Bet- R
Baton Rouge, LA
01.2018 - 01.2019
Stocked shelves with new merchandise and checked for outdated or damaged items.
Replenished items to maintain stock availability.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Assisted customers by locating items and loading heavy purchases in vehicles.
Education
Electrical Engineering
Louisiana State University
05.2025
Skills
Customer Service
Staff Training
Revenue Generation
Strategic Planning
Accomplishments
Church Ministry 2017-2022
Involved myself within my church taking on the role of media leader, over saw power point presentations and sound technology as well as being a small group leader over youth
Made improvements to the overall system used to make slide presentation though church more efficient
Alpha Mu Tau Youth Fraternity June 2018 – May 2020
Held an officer's position of treasurer of the organization, handled collecting dues, and money involving activities within the organization and raising money through find raisers
With fundraisers organized over $300 was raised for the organization
Community Service
Involved with many outreach programs and community services throughout the city through various organizations such as BREC, and Volunteers of America, as well as others
National Society of Black Engineers (NS
Certifications
Business class certification CCSP Certified Customer Satisfaction