Darla Alvarez
Monrovia,CA
Summary
Dynamic professional with a proven track record at Foothill Unity Center, Inc., excelling in organization and customer relations. Skilled in data entry and time management, I enhanced operational workflows and improved service delivery. Adept at maintaining professionalism in high-pressure environments, I consistently provided exceptional support to clients and team members alike.
Overview
5
5
years of professional experience
Work History
Receptionist
Foothill Unity Center, Inc, Food Bank
08.2025 - Current
- Greeted and assisted clients, ensuring a welcoming environment at food bank.
- Managed incoming calls and inquiries, providing accurate information to visitors.
- Organized client intake forms, streamlining data collection processes for efficiency.
- Coordinated appointment schedules, enhancing service delivery for community members.
- Maintained cleanliness and organization of reception area, promoting professionalism.
- Assisted in inventory management, supporting food distribution efforts effectively.
- Collaborated with team members to improve operational workflows within the center.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Dispatcher
A1 Genetics
03.2024 - 07.2025
- Coordinated daily dispatch operations to ensure timely delivery of services.
- Monitored communication systems for efficient routing and response.
- Assisted drivers with route optimization and real-time updates.
- Maintained detailed logs of dispatch activities for operational accuracy.
- Implemented safety protocols to enhance operational efficiency.
- Collaborated with team members to troubleshoot logistical issues.
- Provided support in managing customer inquiries and service requests.
- Adapted quickly to changing schedules and priorities to meet demand.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Beertender
Kings Brewing Co
05.2021 - 10.2024
- Served a diverse selection of craft beers while ensuring exceptional customer service.
- Maintained cleanliness and organization of bar area, promoting efficient workflow during peak hours.
- Developed knowledge of beer styles and brewing processes to educate customers effectively.
- Assisted in managing inventory levels, ensuring timely restocking of popular products.
- Trained new team members on operational procedures and customer service standards.
Education
High School Diploma -
Monrovia Adult School
Monrovia, CA06-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
Timeline
Receptionist
Foothill Unity Center, Inc, Food Bank
08.2025 - Current
Dispatcher
A1 Genetics
03.2024 - 07.2025
Beertender
Kings Brewing Co
05.2021 - 10.2024
High School Diploma -
Monrovia Adult School