Darla Davis
Indianapolis,IN
Summary
Multitasking Office Manager with 1 year of administrative management. Detail-oriented team player with expertise in team leadership, customer service and maintaining positive company cultures. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
7
7
years of professional experience
Work History
Restaurant Office Administrator
Cooper's Hawk Winery and Restaurant
Avon, IN
03.2024 - 10.2025
- Performed daily reconciliation of office and event financials
- Efficent at entering all invoices into Compeat system
- Responsible for calculating and allocating tips to all servers and bartenders based on daily cash reconciliation
- Performed tasks such as sourcing, reviewing applications and scheduling interviews.
- Efficent at processing on-boarding paperwork for new hires and off-boarding paperwork and submit to Human Resources.
- Responsible for processing vacation requests and other payroll-related matters according to policy and procedures.
- Maintain back office organization, cleanliness and security.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Cultivated positive rapport with team members to boost company morale and promote employee retention.
- Coordinated schedules and timelines for events.
- Developed detailed event timelines and checklists to enhance organizational efficiency.
- Oversaw on-site event management, resolving issues swiftly to maintain high standards of guest experience.
- Trained and mentored junior staff on event planning processes, fostering a collaborative team environment.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Office Manager
Cooper's Hawk Winery and Restaurant
Avon, IN
03.2022 - 03.2024
- Performed daily reconciliation of office and event financials
- Efficent at entering all invoices into Compeat system
- Responsible for calculating and allocating tips to all servers and bartenders based on daily cash reconciliation
- Performed tasks such as sourcing, reviewing applications and scheduling interviews.
- Efficent at processing on-boarding paperwork for new hires and off-boarding paperwork and submit to Human Resources.
- Responsible for processing vacation requests and other payroll-related matters according to policy and procedures.
- Maintain back office organization, cleanliness and security.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Cultivated positive rapport with team members to boost company morale and promote employee retention.
- Coordinated schedules and timelines for events.
- Developed detailed event timelines and checklists to enhance organizational efficiency.
- Oversaw on-site event management, resolving issues swiftly to maintain high standards of guest experience.
- Trained and mentored junior staff on event planning processes, fostering a collaborative team environment.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
Assistant Manager/First Assistant Manager
Maurices
Plainfield, IN
01.2019 - 03.2022
- Provide exceptional customer service
- Establish genuine connections and trust with customers of all ages and sizes
- Communicate the newest trends and product knowledge to customer
- Sell company credit card and sign up customers for company loyalty program
- Assist with various store tasks such as freight, visual, markdowns, inventory, supply orders and keep store clean and organized
- Manage store and daily cash deposits, register and sales totals
- Assist with the scheduling, recruiting, hiring and training of new store employees
- Train and mentor all team members
- Set store goals and track sales performance
- Supervised and motivated employees to maintain goals to meet corporate objectives.
Education
High school diploma - General Studies
Donald E Gavit Mdl/High School
Hammond, IN06.2007
Skills
- Customer Service
- Office Administration
- Training and Coaching
- Operations Management
- Compliance Monitoring
- Team Leadership
- Special events planning
- Event staff management
Timeline
Restaurant Office Administrator
Cooper's Hawk Winery and Restaurant
03.2024 - 10.2025
Office Manager
Cooper's Hawk Winery and Restaurant
03.2022 - 03.2024
Assistant Manager/First Assistant Manager
Maurices
01.2019 - 03.2022
High school diploma - General Studies
Donald E Gavit Mdl/High School