Darla Lopez
Spring,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining the highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
1
1
Certification
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Medical Assistant
Texas Children’s Pediatrics
12.2024 - Current
- Administered medications and injections as prescribed, ensuring adherence to safety protocols for optimal patient care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Directed patients to exam rooms, addressed inquiries, and prepared for physician examinations to enhance patient experience.
- Sanitized, restocked, organized exam rooms and medical equipment to ensure readiness for patient care.
Front Office Specialist
Texas Children's Pediatrics
12.2023 - 12.2024
- Managed multi-line phone system, professionally handling incoming calls while simultaneously attending to in-person visitors at the reception desk.
- Managed multi-line phone system, efficiently handling incoming calls and attending to in-person visitors at reception to ensure seamless patient interactions.
- Provided compassionate care, consistently prioritizing patients'' needs and comfort during their visits.
- Acted as a liaison between clinical and administrative staff to foster collaboration toward shared goals of excellent patient care delivery.
- Assesses patients' eligibility for referral by verifying coverage with payer prior to initiating referral
- Recorded hospital charges into the electronic billing system, ensuring accuracy and compliance with established protocols. into electronic billing system with 100% accuracy and within timelines established by practice protocol
Administrative Medical Assistant
Rivela Plastic Surgery
08.2023 - 11.2023
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Processed and filed medical payments by check, cash, and credit card, ensuring accurate financial records.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Coordinated patient scheduling, check-in, check-out, and billing payments to streamline patient flow and enhance office efficiency.
- Answered telephone calls to provide office information, resolve inquiries, and route calls to appropriate staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided prompt, polite and professional in-person and telephone customer service.
Business Office Specialist
CarMax
01.2021 - 05.2023
- Greeted and directed visitors, ensuring smooth reception services and connecting them with appropriate personnel.
- Processed and administered customer loan proposals, facilitating efficient approvals and enhancing customer satisfaction.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Explained loan terms and conditions, empowering customers to make informed financial decisions.
Cardiac Monitor Technician
Boston Scientific
Houston, Texas
02.2022 - 08.2022
- Monitored cardiac rhythms using advanced telemetry systems.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Interpreted complex waveforms associated with different types of arrhythmias accurately.
- Communicated critical alerts promptly to initiate emergency response.
- Maintained accurate documentation of patient data including vital signs, medications, and reports of abnormal findings.
- Calibrated and troubleshot equipment to ensure proper functioning.
- Cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
Assistant Manager
BCBGMAXAZRIA
10.2015 - 09.2020
- Supervised daily operations to ensure alignment with performance, quality, and service standards.
- Monitored cash intake and deposit records to enhance accuracy and minimize discrepancies.
- Conducted regular inventory counts to confirm stock levels and address discrepancies while anticipating future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Radiology Technician -
Lone Star College System
Conroe, TX 08.2024 - 09.2026
Associate Of Science - Medical Assisting
Lone Star College System
Spring, TXSkills
- Patient care
- Clinical support
- Patient Screening
- Exam Room Preparation
- Vital signs monitoring
- Venipuncture Techniques
- Infection Control
- EHR software proficiency
- Completing Insurance Forms
- Patient Coordination
Certification
- CMA - Certified Medical Assistant
- CET - EKG Technician
Skills
- Standards Administration
- Central Venous Lines
- Direct Patient Care
Languages
Spanish
References
- Ephraim Santibanez, Regional Operations Manager Houston Methodist, The Woodlands Tx 77385 Work: (281) 270-4971 Cell: (832) 622-3464
- Adriana Mendoza, Sr. Multi-Site Medical Assistant Houston Methodist, The Woodlands TX 77385 Cell: (281) 507-3251
- Cindy Buchanan, PCG Office Manager Houston Methodist MOB 2, The Woodlands TX 77385 Work: (281) 270-4971 Cell: (713) 205-5649
Clinical Rotation
- Houston Methodist The Woodlands PCG
June 5 2023 through July 31 2023
- Memorial Hermann The Woodlands Cardiology
December 10 2021 through January 31 2022
Timeline
Medical Assistant
Texas Children’s Pediatrics
12.2024 - Current
Radiology Technician -
Lone Star College System
08.2024 - 09.2026
Front Office Specialist
Texas Children's Pediatrics
12.2023 - 12.2024
Administrative Medical Assistant
Rivela Plastic Surgery
08.2023 - 11.2023
Cardiac Monitor Technician
Boston Scientific
02.2022 - 08.2022
Business Office Specialist
CarMax
01.2021 - 05.2023
Assistant Manager
BCBGMAXAZRIA
10.2015 - 09.2020
Associate Of Science - Medical Assisting
Lone Star College System