Talented Account Coordinator focused on being outstanding liaison to customers and personnel. Dedicated to working hard in competitive environments while delivering profitable sales and results. Known for being adaptable and working in a team environment.
Overview
13
13
years of professional experience
Work History
Senior Ecommerce Account Coordinator
Nourison Home, E-Commerce
09.2019 - 08.2023
Managed key accounts Home depot, Houzz and Modern Rugs
Supported Amazon and Overstock accounts.
Assisted in selecting and building product offerings in excel to load into customer sites/portals.
Worked with marketing department to deliver product images for all items per customer's requirements.
Submitted and monitored pricing on all sites through pricing control system.
Worked with customer service and accounts to troubleshoot and resolve customer inquiries.
Ensured timely execution of new product launches and seasonal collections across all accounts.
Collaborated with all marketing teams to improve advanced product content on all sites.
Drove e-commerce sales to achieve annual sales targets.
Submit promotions for all accounts based on profitability
Periodically reviewed customers websites to ensure product presentation conforms to Nourison's Ecommerce guidelines.
Performed ongoing maintenance for specific retailers to correct any inaccuracies appearing in product descriptions, specifications, images, etc.
Provided recap of daily bookings, weekly bookings, MTD bookings, and YTD bookings daily for Amazon
Executive Assistant to the President
Nourison Home
10.2010 - 09.2019
Organized and coordinated conferences and monthly meetings.
Processed travel expenses and reimbursements for executive team and senior management group.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Handled confidential and sensitive information with discretion and tact.
Used advanced software to prepare documents, reports, and presentation
Handled incoming and outgoing mail, email and faxes.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Screened calls and emails and responded accordingly to support executive correspondence.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Transcribed meeting minutes to support sales, business development and senior management teams.
Worked with senior management to initiate new samples for interior designers to support high end clientele
Education
Coursework Included; Business Administration
Ramapo College of New Jersey 1993-1994
Mahwah, NJ
Skills
Microsoft Office
Spreadsheets
Adobe Creative Suite
E-Commerce
Executive Administrative Assistance
Customer Service
Salsify
CAMS
CAMSNET
Marketing
Leadership
Photoshop
InDesign
Product Design
Business Visas
Management
Affiliations
Notary Public for the New Jersery State.
Volunteer EMT for Town of Hawthorne
References
Jason Vinci - Store Director, Target, Inc. (914) 954-3234 Jason.Vinci@target.com
Suha Kurmanov - Logistic Manager, Triangle Distribution (973) 951-8983 Suha.Kurmanov@triangledistribution.com