DARLENE BOYLE
Glendale,AZ
Summary
Organized and detail-oriented team player dedicated to improving efficiency, productivity, and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
Overview
36
36
years of professional experience
Work History
Real Estate Agent - Licensed Realtor
HOMESMART
09.2003 - Current
- Provide clients with outstanding customer service, promote the sale of properties, prepare documents
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Conducted comprehensive market analysis to identify opportunities for investors.
Owner/Project Administrator
STONEKAT DEVELOPMENT/ THE ALTERNATIVE EDGE
01.2002 - 08.2012
- Involved in all phases of construction, managed and scheduled multiple crews, and performed administrative functions.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Monitored job progress and performance of employees or contractors to complete projects prior to deadlines.
Caregiver
Self-employeed
09.1993 - 12.2001
- Manage multiple schedules for a household of two adults plus three children (ages birth- 11), adapting weekly to changing requirements and working one-on-one to identify needs and stay organized
- Establish budgets for utilities, food, and other necessities to maintain fiscal responsibility
- Balance caregiving duties with freelance work using time management strategies
Claims Adjuster
COLONIAL PENN INSURANCE
04.1988 - 08.1993
- Examined claims forms and other records to determine insurance coverage.
- Investigated, evaluated, and negotiated automobile claims
Auto Salvage Specialist
COLONIAL PENN INSURANCE
- Processed title paperwork for total loss vehicles.
- Handled glass damage claims,
- PROMOTED to Claims Adjuster
Auto Damage Dispatcher
COLONIAL PENN INSURANCE
- Dispatched appraisal assignments, and scheduled staff appointments.
- PROMOTED to Auto Salvage Specialist
Clerk III: Lead Position
COLONIAL PENN INSURANCE
- Provided quality clerical support through data entry, document management, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- PROMOTED to Auto Damage Dispatcher
Education
Bachelor of Science - Cell Biology and Animal Physiology
ARIZONA STATE UNIVERSITY: WEST
Glendale01.2004
Skills
- Strong Interpersonal and Communication Skills
- Highly Motivated, Critical Thinking team player
- Results Oriented
- Customer service oriented
- Microsoft Office Suite proficient
Timeline
Real Estate Agent - Licensed Realtor
HOMESMART
09.2003 - Current
Owner/Project Administrator
STONEKAT DEVELOPMENT/ THE ALTERNATIVE EDGE
01.2002 - 08.2012
Caregiver
Self-employeed
09.1993 - 12.2001
Claims Adjuster
COLONIAL PENN INSURANCE
04.1988 - 08.1993
Auto Salvage Specialist
COLONIAL PENN INSURANCE
Auto Damage Dispatcher
COLONIAL PENN INSURANCE
Clerk III: Lead Position
COLONIAL PENN INSURANCE
Bachelor of Science - Cell Biology and Animal Physiology
ARIZONA STATE UNIVERSITY: WEST