Kathleen Ticknor
GLENDALE,AZ
Summary
Accomplished Real Estate Agent skilled at evaluating, marketing, managing, negotiating and selling properties. Expertly analyze comparable properties, short sales and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals and clients. My excellent interpersonal and customer service skills have helped me to succeed. I've gained client trust, confidence and lasting relationships through my attention to detail, client advocacy, and perseverance for best client outcome and increased sales. I am proud of my success through word of mouth and client referrals, as well as through my marketing efforts.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Real Estate Agent /Licensed Realtor
PLATINUM LIVING REALTY
08.2017 - Current
- Licensed real estate professional
- I sell residential real estate and specialize in traditional sales, as well as distressed properties/foreclosures/short sales
- Premier REO agent for World Savings and Loans, Wachovia, Wells Fargo Bank, and US Bank.
- List, sell, and manage all facets of the REO process, including hiring and managing contractors to prepare the homes to list, track all invoices, payment of contractors, utilities, property inspections.
- Work closely with the Asset Managers to list and sell foreclosed properties.
- Negotiated, facilitated, and managed real estate transactions.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Real Estate Agent /Licensed Realtor
REMAX PROFESSIONALS
09.2014 - 08.2017
- Licensed real estate professional
- I sell residential real estate and specialize in traditional sales, as well as distressed properties/foreclosures/short sales
- Premier REO agent for World Savings and Loans, Wachovia, Wells Fargo Bank, and US Bank.
- List, sell, and manage all facets of the REO process, including hiring and managing contractors to prepare the homes to list, track all invoices, payment of contractors, utilities, property inspections.
- Work closely with the Asset Managers to list and sell foreclosed properties.
- Negotiated, facilitated, and managed real estate transactions.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Real Estate Agent /Licensed Realtor
LONG REALTY WEST VALLEY
12.2009 - 09.2014
- Licensed real estate professional
- I sell residential real estate and specialize in traditional sales, as well as distressed properties/foreclosures/short sales
- Premier REO agent for World Savings and Loans, Wachovia, Wells Fargo Bank, and US Bank.
- List, sell, and manage all facets of the REO process, including hiring and managing contractors to prepare the homes to list, track all invoices, payment of contractors, utilities, property inspections.
- Work closely with the Asset Managers to list and sell foreclosed properties.
- Negotiated, facilitated, and managed real estate transactions.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Real Estate Agent/Licensed Realtor
WINDERMERE REAL ESTATE
06.2006 - 12.2009
- Licensed real estate professional
- I sell residential real estate and specialize in traditional sales, as well as distressed properties/foreclosures/short sales
- Premier REO agent for World Savings and Loans, Wachovia, Wells Fargo Bank, and US Bank.
- List, sell, and manage all facets of the REO process, including hiring and managing contractors to prepare the homes to list, track all invoices, payment of contractors, utilities, property inspections.
- Work closely with the Asset Managers to list and sell foreclosed properties.
- Negotiated, facilitated, and managed real estate transactions.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
- Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
- Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
- Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Regional Sales Manager
FEDERATION OF INTERNATIONAL TRADE ASSOCIATIONS (FITA)
09.1996 - 07.2006
- Sales manager/regional director with a Midwest territory
- I promoted our telecommunications affinity program to Sprint sales teams
- Made in-person presentations and trained all the sales teams on how to present our program to their customers in order to help them increase their sales and providea dded value to their products.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Exceeded quarterly sales targets consistently by leveraging extensive product knowledge and effective selling techniques.
- Ensured customer satisfaction by addressing inquiries promptly, resolving issues, and providing exceptional service.
- Streamlined sales processes to improve efficiency, resulting in increased productivity and overall revenue growth.
Case Management / On Call Social Worker
FAIRFAX HOSPITAL / EMERGENCY DEPARTMENT
06.1999 - 05.2002
- Case manager / On Call Social Worker in the ER Department
- Provided crisis intervention services for clients brought into the ER for various conditions and/or injuries.
- Provided crisis intervention services for clients experiencing acute mental health or substance abuse issues.
- Advocated for clients' rights, navigating complex systems to secure necessary resources and benefits.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Participated in professional development and training opportunities to enhance clinical skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Improved client well-being by conducting comprehensive assessments and developing tailored intervention plans.
- Worked closely with medical staff to coordinate best possible outcome for patients.
Education
Master's - SOCIAL WORK
Virginia Commonwealth University
Fairfax County, VA06.1999
Bachelor of Science - PSYCHOLOGY
California State University-Northridge
Northridge, CA06.1995
Skills
- Sales and Marketing
- Excellent communication skills
- Excellent customer service skills
- Teaching and educating
- Computer skills
- Technology
Certification
- Real estate license
Previous Experience
- Whitman Walker clinic, Washington, D.C., Case Manager intern, 1996-1997
- Fairfax Hospital, Fairfax, Virginia, Case Manager/Social Work Department intern in the Emergency Room, and then hired as an On-Call Social Worker in the ER, 1997-2002
Hiking, kayaking, paddleboarding
I thoroughly enjoy the outdoors. I am passionate about my dogs, hiking in many parts of our beautiful Ariona, kayaking on the Salt River and other local lakes, and just enjoying and photographing the beauty around me!
Timeline
Real Estate Agent /Licensed Realtor
PLATINUM LIVING REALTY
08.2017 - Current
Real Estate Agent /Licensed Realtor
REMAX PROFESSIONALS
09.2014 - 08.2017
Real Estate Agent /Licensed Realtor
LONG REALTY WEST VALLEY
12.2009 - 09.2014
Real Estate Agent/Licensed Realtor
WINDERMERE REAL ESTATE
06.2006 - 12.2009
Case Management / On Call Social Worker
FAIRFAX HOSPITAL / EMERGENCY DEPARTMENT
06.1999 - 05.2002
Regional Sales Manager
FEDERATION OF INTERNATIONAL TRADE ASSOCIATIONS (FITA)
09.1996 - 07.2006
Master's - SOCIAL WORK
Virginia Commonwealth University
Bachelor of Science - PSYCHOLOGY
California State University-Northridge