Darlene Champion
Brooklyn,NY
Summary
Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 35 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
25
25
years of professional experience
Work History
Eap Coordinator
Queensboro Correctional
LIC, NY
04.2008 - 11.2021
- Connected clients with best-fit resources and services to meet unique needs.
- Utilized understanding of crisis intervention and stress management to support others in emergency situations.
- Created educational materials on wellness related topics such as exercise, nutrition and stress management.
- Sourced, qualified and conducted screening interviews with job candidates.
- Scheduled or conducted new employee orientations.
- Analyzed employment-related data and prepared reports.
- Addressed harassment allegations, work complaints or other employee concerns.
Correction Officer
NYSDOCCS
LIC, NY
07.1996 - 11.2021
- Maintained daily logs of shift activity.
- Maintained correct physical head count for inmates.
- Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.
- Maintained appropriate control, security and well-being over those detained.
- Attended regular trainings and maintained appropriate certifications.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Conducted internal security checks to ascertain inmate safety.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
- Maintained communications with staff and inmate body to maintain safe, effective prison environment.
- Assisted in restraining violent and unruly inmates.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Instructed inmates on work detail and oversaw work-site transportation.
Education
High School Diploma -
WM. Maxwell HS
Brooklyn, NY06.1983
Liberal Arts And General Studies
Hunter College of The City University of New York
New York, NYSkills
- Motivational Leadership
- Staff Scheduling
- Handling Complaints
- New Hire Orientation
- Office Management
- Multitasking and Organization
- Appointment Scheduling
- Handling Customer Complaints
- Workflow Optimization
- Schedule Coordination
- Document Control
- Customer Service
- Verbal and Written Communication
- Staff Supervision
- Recordkeeping
- Relationship Building
Timeline
Eap Coordinator
Queensboro Correctional
04.2008 - 11.2021
Correction Officer
NYSDOCCS
07.1996 - 11.2021
High School Diploma -
WM. Maxwell HS
Liberal Arts And General Studies
Hunter College of The City University of New York