Darlene Concha
El Paso
Summary
Dynamic and dependable professional with extensive experience at Sully Country BBQ, excelling in customer service and point of sale operations. Recognized for maintaining food safety standards and fostering team collaboration. Bilingual in English and Spanish, I effectively engage with diverse customers, ensuring a positive dining experience while managing high-volume transactions. Hardworking and reliable employee with extensive background, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
cashier/waitress
sully country bbq
El Paso
01.2025 - Current
- Processed customer transactions efficiently at a popular BBQ food truck.
- Maintained cleanliness and organization of the cashier area throughout shifts.
- Provided excellent customer service, addressing inquiries and resolving concerns promptly.
- Handled cash, credit, and debit transactions accurately during busy service hours.
- Assisted in stocking merchandise and supplies to ensure smooth operations.
- Monitored food safety practices while processing orders for customers on-site.
- Communicated daily specials and promotions to customers effectively at the register.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
Education
Penn Foster
Home SchoolSkills
- Customer service
- Food safety practices
- Team collaboration
- Communication skills
- Point of sale proficiency
- Attention to detail
- Hospitality and accommodation
- Basic math
- Dependability and reliability
- Work ethic and integrity
- Cleaning and sanitizing
- Patience and empathy
- Reliability and punctuality
- Multitasking and organization
- Written and verbal communication
- Proficiency in English and Spanish
Languages
English
Professional
Spanish
Professional
Timeline
cashier/waitress
sully country bbq
01.2025 - Current
Penn Foster
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