Darlene Cook
Waynesboro,PA
Summary
Resourceful investigative professional uses evidence analysis and advanced interviewing techniques to illuminate complex cases. Performs thorough collection procedures for informing accurate investigative direction. Detailed examiner of crime scenes and reports using intense review process to uncover concrete evidence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Financial Crimes Specialist
Wells Fargo
10.2012 - 09.2023
- Analyzed financial statements, bank records and government databases to identify fraud and other instances of financial crimes.
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents.
- Recognized control failures in bank processes, procedures and customer decisions and categorized losses.
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents.
- Applied KYC,BSA/AML,PEP and OFAC requirements and procedures to identify customer and bank risks.
Skills
- Banking Ethics Knowledge
- Financial Documentation Review
- Customer Transactions
- Customer Experience
- Strong Research Skills
- Fraud Detection
- Issue Identification
- Information Updates
- Quality Standards
- Complex Problem-Solving Skills
- Customer Needs Assessments
- Service Improvement
- Investigation Strategy
Accomplishments
Maintained monthly above average Quality Standards and above standard Case Completion
Certification
Financial Services Certificate
Timeline
Financial Crimes Specialist
Wells Fargo
10.2012 - 09.2023
Financial Services Certificate