Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Darlene Espindola

Santa Maria,CA

Summary

My objective is to become part of your company so that I can learn, grow and apply my skills to the further development of this company. Stays on top of demand in fast-paced environments by effectively using slow periods. Reliable candidate ready to take on

challenges using problem-solving and task prioitized skills to help team succeed.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Supervisor

Allstate Insurance Co
Santa Maria, CA
03.2025 - Current
  • Provided technical support for customers when needed, answering questions about product features and capabilities.
  • Implement new CRM software
  • Managed performance reviews, disciplinary actions and salary negotiations.
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.

Community Living Service Instructor

Achievement House
Santa Maria, CA
02.2025 - Current
  • Conducted assessments of client abilities and needs to create individualized care plans.
  • Created a safe living environment by implementing safety protocols and procedures.
  • Educated individuals in developing interactions and social skills within the community.
  • Facilitate the acquisition, retention, and improvement of adaptive skills and behaviors.
  • Educate and enhance financial management skills.
  • Maintained accurate records of client progress, service delivery, and documentation requirements.
  • Provided support and assistance to individuals with disabilities in an effort to promote their independence and integration into the community.

Insurance Producer

Farmers Insurance Company
Santa Maria, CA
03.2024 - 03.2025
  • Presented comprehensive explanations of insurance policies to clients.
  • Conducted needs analyses for clients to determine appropriate insurance products.
  • Contacted underwriters and submitted forms to obtain binder coverage.
  • Analyzed market trends to develop competitive rates and coverage options.
  • Counseled prospects and policyholders on coverage, limits and regulations.
  • Processed applications received from customers for various types of insurance plans.

Insurance Producer

Allstate Corp
Santa Maria, CA
09.2022 - 01.2024
  • Prepared accurate quotes for prospective clients based on their individual needs.
  • Performed administrative tasks such as maintaining records, filing paperwork.
  • Provided customer service by responding to inquiries, resolving complaints, and processing policy changes.
  • Analyzed market trends to develop competitive rates and coverage options.
  • Facilitated communication, handling phone, and email correspondence.

Assistant

Love Strike Artistry
Santa Maria, CA
09.2021 - 09.2022
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Assisted in the development of new policies and procedures to improve operational efficiency.
  • Archived confidential material using established procedures.
  • Scheduled meetings, appointments and travel arrangements for staff members.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Greeted visitors, clients and guests in a professional manner.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Pioneer Valley High School
Santa Maria
06-2016

Associate of Science - Business Administration

Allan Hancock College
Santa Maria, CA

Skills

  • Customer relationship management
  • Detail-oriented and able to handle multiple tasks
  • Lead development
  • Experience in managing budgets and handling financial documents
  • Employee training
  • Time management
  • Strong communication
  • Organizational and time management
  • Microsoft Office
  • CRM savy

Certification

  • Personal Lines License
  • CPR certification

Languages

English
Native/ Bilingual
Spanish
Full Professional

Timeline

Insurance Supervisor

Allstate Insurance Co
03.2025 - Current

Community Living Service Instructor

Achievement House
02.2025 - Current

Insurance Producer

Farmers Insurance Company
03.2024 - 03.2025

Insurance Producer

Allstate Corp
09.2022 - 01.2024

Assistant

Love Strike Artistry
09.2021 - 09.2022

High School Diploma -

Pioneer Valley High School

Associate of Science - Business Administration

Allan Hancock College

Similar Profiles

CREATE PROFILE
Darlene Espindola