Deanne Shoemake
Physician Practice Solutions
Florence,SC
22
years of professional experience
Results-driven insurance supervisor with a strong focus on claims management, team leadership, and process optimization. Proven track record of enhancing operational efficiencies and maintaining high client service standards.
Work History
Insurance Supervisor
18 Years 2 Months- Trained and mentored staff on best practices for efficient claims management.
- Implemented process improvements that enhanced operational workflows and reduced turnaround times.
- Supervised insurance claims processing to ensure compliance with industry regulations.
- Collaborated with medical professionals to verify patient information and coverage details.
- Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
- Managed a team of insurance agents, ensuring adherence to company policies and procedures while maintaining high-quality service standards.
- Evaluated employee performance regularly, providing constructive feedback and coaching to enhance overall team productivity.
Office Manager
4 Years 3 Months- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw daily operations, ensuring efficient workflow and adherence to company policies.
- Managed vendor relationships, negotiating contracts for optimal service and cost-effectiveness.
- Developed and implemented office procedures, enhancing organizational efficiency and productivity.
Education
Associates Degree - Paralegal Studies
Skills
Claims management
Policy administration
Data interpretation
Client relationship management
Regulatory compliance
Team management
Personnel management
Organizational skills
Multitasking Abilities
Timeline
Insurance Supervisor
Physician Practice Solutions
07.2008 - CurrentRead More
Office Manager
Independent Employer
03.2004 - 06.2008Read More
Florence-Darlington Technical College
Associates Degree from Paralegal Studies
Read More