Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Darlene Gener

Staten Island

Summary

Compassionate and dedicated CNA with extensive experience at Eger Health Care and Rehabilitation Center with proven ability to enhance patient satisfaction through attentive support and effective communication. Looking to implement those skills into the education system to better aid the youth.




Overview

24
24
years of professional experience

Work History

CNA

Eger Health Care and Rehabilitation Center
09.2022 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Housekeeper

Eger Health Care and Rehabilitation Center
11.2018 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.

CNA/CAPC

Chinese American Homecare
09.2016 - 11.2017
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

HHA

Partners in Care Home Care
10.2011 - 11.2017
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Transported patients safely to appointments, errands, or social outings, ensuring timely arrival and an enjoyable experience.
  • Administered medications accurately and on time, ensuring optimal treatment effectiveness.

Cashier

Macys Department Store
08.2001 - 08.2006
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Led a team of supervisors in achieving company goals and maintaining high standards of work quality.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
  • Taught employees fundamentals of register use, merchandise scanning and customer service.

Education

GED -

Christopher Columbus High School
The Bronx, NY

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Complex Problem-solving
  • Multitasking and organization
  • Active listening
  • Conflict resolution
  • Reliable team player
  • Documenting behaviors
  • Database administration

Languages

Spanish

Timeline

CNA

Eger Health Care and Rehabilitation Center
09.2022 - Current

Housekeeper

Eger Health Care and Rehabilitation Center
11.2018 - Current

CNA/CAPC

Chinese American Homecare
09.2016 - 11.2017

HHA

Partners in Care Home Care
10.2011 - 11.2017

Cashier

Macys Department Store
08.2001 - 08.2006

GED -

Christopher Columbus High School
Darlene Gener