Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Jeffrey Davis

Fremont,IN

Summary

Dynamic sales leader with a proven track record at Capital Tire, excelling in interpersonal relationship development and strategic planning. Cultivated high-performing teams, driving productivity and enhancing customer satisfaction. Recognized for innovative problem-solving and effective communication, resulting in significant sales growth and strong client connections.


Overview

32
32
years of professional experience

Work History

Director of Car Dealerships

Capital Tire
09.2016 - Current
  • Developed & maintain sales team of 9 by providing mentorship, guidance, and opportunities for professional growth.
  • Work with Ford, Chrysler, & GM managers, area representatives, and Tire Central Headquarters to ensure dealerships stay engaged on program.
  • Enhanced team collaboration through regular communication, weekly meetings, updates on program, goal setting, and help them grow their business.
  • Organize sales blitz's, recommend & work tire sales events for customers.
  • Train service advisers how to sell by introducing them to 5 steps to a sale, phone techniques, web portal training, inspection process, quoting process, product knowledge & help them to become tire champions.
  • Work with parts managers on inventory maintenance
  • Work with service managers & general managers on how to make the advisers more productive & show them ideas on how they can increase tire sales.
  • Cultivate a positive work environment that fosters employee engagement, increased retention rates, and boosted overall team morale.
  • Well know in the car dealership word as the "tire lady"
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.

Inside Sales Representative

LKQ Corporation Inc.
01.2003 - 09.2019
  • Initially hired by Transwheel Corporation to help put inventory in computer, train on how to use the inventory, quoting & billing process
  • Keystone purchased Transwheel & I went into accounts receivable, continued to train, and also did phone sales
  • Well known in the cardealership business as the "wheel Lady."
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Outside Sales Representative

Sunrise Supply MI/Coleman Wolf
01.1993 - 01.2003
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.

Education

No Degree - General Studies

Macomb Community College
Clinton Township MI

High School Diploma -

Osborn High School
Detroit MI
06-1980

Skills

  • Interpersonal relationship development
  • Long-term planning
  • Skilled in both verbal and written communication
  • Collaborative decision-making

Timeline

Director of Car Dealerships

Capital Tire
09.2016 - Current

Inside Sales Representative

LKQ Corporation Inc.
01.2003 - 09.2019

Outside Sales Representative

Sunrise Supply MI/Coleman Wolf
01.1993 - 01.2003

No Degree - General Studies

Macomb Community College

High School Diploma -

Osborn High School

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