Nicole Digiacomo
Hollywood,FL
Summary
Experienced healthcare leader optimizing clinical operations, driving workforce development, and enhancing financial performance. Proven track record in achieving regulatory compliance, implementing quality improvement initiatives, and strategic planning for success. Bringing a transformative leadership approach and expertise in hospital administration, digital transformation, and value-based care initiatives. Dedicated to fostering a high-performance nursing culture, improving patient outcomes, and driving healthcare innovation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Nursing, Inpatient Services
Memorial Hospital Pembroke
01.2019 - Current
- Led hospital-wide patient flow and throughput strategies, reducing Length of Stay (LOS) and optimizing bed capacity management
- Implemented evidence-based clinical protocols, decreasing Turnaround Times (TATs) below 20 hours
- Developed the Vascular Access Team, reducing complications and improving IV therapy access
- Established the Workplace Violence Prevention Program, reducing incidents and improving staff safety
- Enhanced staff efficiency by restructuring inpatient nursing workflows, decreasing incremental overtime
- Oversaw Joint Commission compliance readiness, ensuring accreditation success
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
Nurse Manager, Short Stay Unit & Adult Emergency Department
Memorial Regional Hospital
01.2015 - 01.2019
- Led Tier 1 Observation Unit, implementing protocol-driven care models that reduced admission rates and TAT between 12 - 16 hours
- Partnered with Cardiology & EP teams to optimize BPCI payment models for A-fib patients
- Achieved Joint Commission Comprehensive Stroke Accreditation, improving compliance scores and patient outcomes
- Strengthened financial performance by implementing cost-containment initiatives
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
Clinical Nurse Manager, Adult Emergency & Trauma Services
Memorial Regional Hospital
01.2012 - 01.2015
- Managed operations of Level I Trauma Center, Comprehensive Stroke Center, and VAD/Transplant programs
- Spearheaded Rapid-Triage Process, reducing door-to-provider times by 30% and increasing patient throughput efficiency
- Led the Priority 1 Initiative, improving staff engagement, process efficiency, and patient safety initiatives
- Directed day-to-day nursing and operational functions for 67-bed Level 1 Emergency Department/Trauma Center, ensuring exceptional delivery of care when developing well-rounded nursing teams.
Staff Nurse & Charge Nurse, Emergency and Trauma Services
Memorial Regional Hospital & Memorial Hospital Miramar
01.2007 - 01.2012
- Served as Charge Nurse & Relief Clinical Manager, optimizing patient flow and department efficiency
- Led Joint Commission and CMS compliance initiatives to ensure regulatory alignment
- Developed Value-Based Purchasing (VBP) strategies, improving clinical and financial performance
- Championed EPIC EMR system integration, streamlining digital documentation
Education
Master of Science - Nursing Administration & Financial Leadership
Florida Atlantic University
Boca Raton, FL01.2021
Bachelor of Science - Nursing
Florida International University
Miami, FL01.1994
Skills
- Clinical Operations Oversight
- Compliance and Accreditation Knowledge
- Workforce Development
- Operational Efficiency Improvement
- Budget Management
- Data-Informed Strategy Development
- Career Advancement
- Dedicated Work Ethic
- Clinical Operations Oversight
- Interpersonal Relationship Development
- Strategic Decision Making
- Efficiency Optimization
Certification
- Registered Nurse, Florida, RN2904812
- Advanced Cardiac Life Support (ACLS) Certified
- Basic Life Support (BLS) Certified
- Lean Six Sigma for Healthcare Certification, Yellow Belt
Leadership And Strategic Impact
- Transformational Leadership: Proven track record in executive decision-making, workforce engagement, and strategic alignment.
- Operational & Financial Optimization: Expertise in LOS reduction, TAT improvement, and revenue cycle management.
- Regulatory & Accreditation Excellence: In-depth knowledge of Joint Commission, CMS, HIPAA, and compliance frameworks.
- Healthcare Innovation & Digital Transformation: Skilled in EMR advancements, telehealth integration, and AI-driven analytics.
- Change Management & Culture Development: Strong ability to lead organizational change, staff development, and retention strategies.
Credentials
- MSN
- BSN
- RN
Timeline
Director of Nursing, Inpatient Services
Memorial Hospital Pembroke
01.2019 - Current
Nurse Manager, Short Stay Unit & Adult Emergency Department
Memorial Regional Hospital
01.2015 - 01.2019
Clinical Nurse Manager, Adult Emergency & Trauma Services
Memorial Regional Hospital
01.2012 - 01.2015
Staff Nurse & Charge Nurse, Emergency and Trauma Services
Memorial Regional Hospital & Memorial Hospital Miramar
01.2007 - 01.2012
Master of Science - Nursing Administration & Financial Leadership
Florida Atlantic University
Bachelor of Science - Nursing
Florida International University
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