Kristy Miller
Wenonah,NJ
Summary
Nurse with 20+ years of healthcare experience, specializing in clinical program management and development. Demonstrated success in leading multidisciplinary teams and implementing strategic initiatives that enhance patient care. Expertise in clinical operations, regulatory compliance, and fostering collaborative environments. Recognized for adaptability and reliability in high-pressure settings.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Clinical Program Director
Healogics, Inc
Wilmington, De
06.2019 - Current
- Oversaw all operations of Wound Care Center, ensuring optimal patient care and efficient staff management.
- Managed strategic growth initiatives for Wound Care Program, enhancing service delivery.
- Ensured compliance with regulatory requirements by updating policies according to legislative changes.
- Established collaborative relationships with hospital stakeholders and Healogics to enhance program effectiveness.
- Analyzed clinic workflows to identify improvement opportunities, implementing solutions to boost efficiency.
- Reviewed financial reports to identify trends and developed plans for fiscal responsibility.
- Streamlined communication among multidisciplinary teams, improving coordination of patient care.
- Directed clinical program staff, fostering a high-performance work environment.
RN–Covid Vaccinator
Rhino Medical Staffing
West Deptford, NJ
09.2021 - 03.2023
- Concentra/Amazon
- RN – Covid Testing – New Castle, DE Department of Health/ E-True North
- Administered medications accurately and safely, reducing adverse reactions.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
RN – Covid 19 Tester
General Healthcare Resources
Chester County Health Department
05.2020 - 06.2020
- Covid 19 Antibody Testing – Obtained samples via drive-up testing site and resulted antibody test via POC Cassettes
- Longwood Gardens, Kennett Square PA
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Implemented infection control measures maintaining a safe environment for both patients and staff members.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
Director of Nursing - Consultant
Minimally Invasive Surgery Center
Linwood, NJ
06.2019 - 11.2019
- Assisted new practice in acquiring one-room Ambulatory Surgical Center (ASC).
- Developed policies and procedures compliant with CMS, NJDOH, and AAAHC regulations.
- Conducted interviews and selected qualified staff to fulfill facility requirements.
- Managed equipment procurement to ensure operational readiness.
- Facilitated staff orientation to enhance team integration.
- Educated staff on OSHA guidelines, ensuring compliance and minimizing exposure risks for all stakeholders.
- Planned and assigned workload to 5-person nursing staff to direct patient care.
Director of Nursing
Surgical Center of South Jersey
Mt. Laurel, NJ
12.2015 - 07.2018
- Directed nursing care delivery across facility, ensuring high-quality patient outcomes.
- Managed PACU and OR departments, overseeing operations and staff performance.
- Provided comprehensive perioperative care, including pre-op, intra-op, and post-anesthesia phases.
- Led Quality Improvement, Risk Management, and Infection Control initiatives to enhance safety.
- Served as Education Coordinator, developing training programs for clinical staff.
- Assumed Administrator responsibilities in absence, maintaining continuity of operations.
- Interviewed and selected qualified personnel, optimizing team composition for facility needs.
- Participated in Performance Improvement and Patient Safety Committee to advance nursing standards.
- Evaluated work performance of 35 nursing personnel to determine wage increases and implement discipline.
Clinical Manager
Accelecare Wound Centers (Healogics)
Wilmington, DE
12.2013 - 01.2016
- Coordinated clinical activities of Wound Care Center, enhancing patient care assessment and planning.
- Collaborated with Program Director and Medical Director to achieve program objectives and improve healing outcomes.
- Oversaw clinical management for hyperbaric patient treatments, ensuring optimal care standards.
- Oriented new clinical personnel on Clinical Pathway and responsibilities in chronic wound management.
- Managed clinic staff through hiring, discipline, performance reviews, and training initiatives.
- Conducted monthly performance improvement meetings with medical staff to drive quality enhancement.
- Ensured compliance with regulatory requirements through necessary educational in-services and adherence to Clinical Pathway.
- Managed daily operations of 6-person clinic supporting approximately 90 patients per week.
Director of Nursing
Prospect Park Health & Rehabilitation Residence
Prospect Park, PA
06.2012 - 09.2013
- Managed clinical oversight for facility encompassing short-term rehabilitation, long-term care, and ventilator units.
- Ensured compliance with federal, state, and local regulations across all operations.
- Oversaw recruitment, training, scheduling, and personnel management within nursing department.
- Coordinated infection control and performance improvement initiatives facility-wide.
- Collaborated with physicians and registered nurses to develop comprehensive patient care plans.
- Led quality improvement activities to pinpoint areas requiring enhanced performance.
- Monitored budget adherence to achieve financial objectives while maintaining high-quality care.
- Initiated policies to reduce incidence of in-house acquired wounds through improved practices.
- Evaluated work performance of 50 nursing personnel to determine wage increases and implement discipline.
Director of Nursing
Extendicare
Dresher, PA
04.2009 - 05.2012
- Managed clinical oversight for facility encompassing short-term rehabilitation, long-term care, and ventilator units.
- Ensured compliance with federal, state, and local regulations across all operations.
- Oversaw recruitment, training, scheduling, and personnel management within nursing department.
- Coordinated infection control and performance improvement initiatives facility-wide.
- Collaborated with physicians and registered nurses to develop comprehensive patient care plans.
- Led quality improvement activities to pinpoint areas requiring enhanced performance.
- Monitored budget adherence to achieve financial objectives while maintaining high-quality care.
- Initiated policies to reduce incidence of in-house acquired wounds through improved practices.
- Evaluated work performance of 40 nursing personnel to determine wage increases and implement discipline.
Education
Master of Science - Nursing
Capella University
Minneapolis, MN12.2026
BSN - Nursing
Aspen University
Denver, CO01.2020
ASN - Nursing
Gwynedd-Mercy College
Gwynedd Valley, PA01.2001
Skills
- Financial oversight
- Survey management and Accreditation process
- Organizational skills
- Problem resolution
- EMR- EPIC and Cerner
- Clinical data management
- Developing training programs
- Clinical instruction
- Marketing initiatives
- Budget oversight
- Compliance with regulatory guidelines
- Improving clinical quality outcomes
- Clinical leadership
- Clinical operations oversight
Certification
- BLS – Basic Life Support - AHA
- ACLS-Advanced Cardiac Life Support- AHA
- PALS-Advanced Pediatric Life Support - AHA
- Registered Nurse – RN531310 - State of Pennsylvania
- Registered Nurse – 26NR18521700 - State of New Jersey
- Registered Nurse – L1-0044599 - State of Delaware
Timeline
RN–Covid Vaccinator
Rhino Medical Staffing
09.2021 - 03.2023
RN – Covid 19 Tester
General Healthcare Resources
05.2020 - 06.2020
Clinical Program Director
Healogics, Inc
06.2019 - Current
Director of Nursing - Consultant
Minimally Invasive Surgery Center
06.2019 - 11.2019
Director of Nursing
Surgical Center of South Jersey
12.2015 - 07.2018
Clinical Manager
Accelecare Wound Centers (Healogics)
12.2013 - 01.2016
Director of Nursing
Prospect Park Health & Rehabilitation Residence
06.2012 - 09.2013
Director of Nursing
Extendicare
04.2009 - 05.2012
Master of Science - Nursing
Capella University
BSN - Nursing
Aspen University
ASN - Nursing
Gwynedd-Mercy College