Mitali Patel

• Conduct drug utilization reviews to ensure medication safety, appropriateness, and cost-effectiveness.
• Analyze clinical and operational data to identify process gaps, recommend solutions, and track outcomes.
• Collaborate with pharmacy technicians and other healthcare professionals to maintain smooth workflow and optimal service levels.
• Ensure compliance with state and federal pharmacy regulations and internal policies.
• Train and mentor pharmacy staff on updated protocols, compliance standards, and clinical best practices.
• Provide individualized patient and provider consultations, improving therapy outcomes and retention.
• Verify prescriptions for accuracy, appropriate dosage, and clinical appropriateness across various sites.
• Communicate with prescribers to resolve therapeutic issues or obtain clarification on prescriptions.
• Monitor for drug interactions, duplications, contraindications, and allergies.

· Led and implemented the facility’s Antibiotic Stewardship Program, providing quarterly updates to leadership and ensuring adherence to clinical guidelines.

· Maintained full compliance with Joint Commission (JCAHO) accreditation standards through comprehensive pharmacy practice and oversight.

· Performed daily pharmacy operations including order verification, drug interaction reviews, and prescription accuracy checks.

· Managed methadone maintenance dosing and monitored opioid-dependent patients through both opioid stewardship and MUE programs.

· Conducted medication reconciliation at admission and discharge, collaborating with physicians and social workers to ensure safe transitions of care.

· Completed and submitted Prior Authorizations for discharge medications, long-acting injectables, and high-risk therapies using patient chart notes and treatment history.

· Provided patient counseling on medication regimens, including warfarin therapy, long-acting injectables, smoking cessation, and other chronic conditions.

· Developed educational materials and conducted in-services and discharge counseling to improve patient understanding and reduce readmissions.

· Participated in daily multidisciplinary rounds to offer drug therapy recommendations and ensure optimal patient care.

· Reviewed and monitored lab results for medications requiring therapeutic drug level monitoring and made appropriate dosage adjustments.

· Oversaw pharmacy technicians, ensuring 100% accuracy in medication preparation and dispensing; conducted monthly audits of controlled substances.

· Maintained detailed records of inventory, narcotics, adverse drug events (ADEs), medication errors, and patient profiles to ensure regulatory compliance.

· Improved medication safety by implementing changes to labeling, reducing waste of controlled substances by 80%, and conducting thorough drug utilization reviews.

· Attended and contributed to Pharmacy & Therapeutics (P&T) Committee meetings to address formulary, therapeutic substitution, and medication policy decisions.

· Assisted with formulary management, evaluating medications for efficacy, safety, and cost-effectiveness.

· Trained and mentored new employees, pharmacy students, and residents; participated in hospital orientations in the absence of the Director of Pharmacy (DOP).

· Advised physicians on dosing, titration, therapeutic substitutions, and off-label uses of medications; provided real-time drug information to the care team.

· Delivered educational presentations to staff on high-risk medications, drug interactions, and pharmacy best practices.

· Conducted research on emerging treatments and attended pharmaceutical industry conferences to stay updated on evidence-based practices.

· Promoted a culture of safety and continuous improvement through performance metric monitoring and participation in quality initiatives.

· Streamlined workflow processes to enhance operational efficiency, reduce medication errors, and improve patient outcomes.

• Directed daily store operations, including inventory control, cash handling, and compliance with sales laws.
• Increased sales through effective merchandising, seasonal promotions, and upselling techniques.
• Analyzed sales trends and inventory data to optimize stock levels and reduce waste.
• Recruited, trained, and managed a team of employees; improved team performance and reduced turnover.
• Delivered excellent customer service, resolved complaints efficiently, and built strong community rapport.
• Oversaw budgeting, vendor negotiations, and expense control to maintain healthy profit margins.
• Implemented loss prevention strategies that reduced shrinkage by 75%.
• Developed and executed in-store marketing campaigns to promote new products and improve foot traffic.
• Promoted new products and managed social media or local advertising.
• Managed budgeting, vendor payments, and daily reconciliations.
• Monitored profit margins and controlled expenses to ensure profitability.
• Maintained accurate stock levels using POS systems and vendor coordination.
• Minimized shrinkage through regular audits and loss prevention tactics.
• Developed promotions and upselling strategies to boost in-store sales.
• Analyzed sales data to identify high-margin products and seasonal trends.

• Perform all duties of pharmacy practice to maintain Joint Commission(JCAHO) standard accreditations.
• Order entry for all written orders via electronic prescribing system.
• Oversee all pharmacy technician work to achieve 100% compliance in accuracy of medications dispensed.

• Perform and assist in all pharmacy operations including verification of all orders and packaging.

• Perform all duties of a pharmacy manager including all medication verifications, patient counseling, and proper dispensing.
• Consultation over the phone with patients regarding drug-drug interactions, side effects, storage and proper administration.
• Interact with physicians and nurses regarding possible drug interactions and prescription clarifications.
• Created effective work flow strategies to maximize productivity and decrease errors.
• Package all medications daily for facility and mail delivery.
• Help with ordering cost effective drugs through distributor.
• Handle problems concerning insurance claims such as prior authorizations and preferred drug lists.
• Oversee supervision of all pharmacy technicians.
• Created low cost formulary drug list for non-insured patients to ensure medication adherence.
• Worked with sales staff to increase new patient enrollment.
• Monitored labs for all clozaril and warfarin patients through national registry.
• Increased patient adherence by 25% by enrolling patients in auto refill program.
• Provided 24 hour on-call services to all facilities serviced during closed business hours.