Darlene Mahoney
Warwick,Rhode Island
Summary
Patient-focused with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
3
3
years of professional experience
Work History
Medication Technician
Zinnia Health
05.2022 - Current
- Administer medications to residents following prescribed schedules and protocols.
- Monitor and document residents' responses to medications accurately and promptly.
- Maintain cleanliness and organization of medication storage areas to ensure compliance.
- Assist in training new staff on medication administration procedures and safety protocols.
- Support daily operational tasks related to patient care, ensuring timely medication delivery and monitoring.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
Admissions Coordinator
Zinnia Health
05.2022 - Current
- Collaborated with clinical teams to streamline patient intake procedures.
- Provided exceptional customer service during phone and email interactions with prospective students and their families, addressing concerns promptly and professionally.
- Assisted in patient admission process based on federal and state laws.
- Optimized communication strategies between departments involved in the admissions process, fostering collaboration and efficiency.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
Recovery Support Specialist
Zinnia Health
05.2022 - Current
- Facilitated recovery meetings to provide peer support and enhance participant engagement.
- Monitored client progress, adjusting strategies to ensure alignment with recovery objectives.
- Advocated for clients' needs within multidisciplinary teams to promote holistic care approaches.
- Assisted clients in developing coping strategies for managing stressors related to substance use or mental health challenges.
- Participated in ongoing professional development opportunities aimed at expanding knowledge of best practices for supporting individuals in recovery.
- Administered random toxicity and breathalyzer tests to assess adherence to recovery plans.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Trained and mentored new staff on best practices in recovery support services and client interaction.
Education
SCALE
Somerville, MASkills
- Medication administration
- Medication reconciliation
- Healthcare regulations
- Pharmacy knowledge
BLS
BLS
CPR
Timeline
Medication Technician
Zinnia Health
05.2022 - Current
Admissions Coordinator
Zinnia Health
05.2022 - Current
Recovery Support Specialist
Zinnia Health
05.2022 - Current
SCALE
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