Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Darlene Mast

Lititz,PA

Summary

Dedicated paraeducator skilled in small group instruction and classroom management. Committed to fostering student engagement and emotional support, ensuring a positive learning environment for diverse learners.

Overview

6
6
years of professional experience

Work History

Paraoeducator

Manheim Township School District
Lancaster, PA
11.2022 - Current
  • Supported classroom instruction by facilitating small group activities and individualized learning plans.
  • Collaborated with teachers to implement behavior management strategies, enhancing student engagement.
  • Assisted in the development and adaptation of educational materials for diverse learners.
  • Monitored student progress, providing feedback to educators on academic performance and behavioral issues.
  • Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
  • Implemented assistive technology tools to aid students with special needs in achieving academic goals.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Participated in professional development opportunities to stay current on best practices within the field of special education.

Sales Associate

Dakota Baseball LLC
Lancaster, PA
03.2021 - Current
  • Increased product knowledge through continuous training and collaboration with team members.
  • Assisted customers in selecting equipment, enhancing overall satisfaction and loyalty.
  • Managed inventory levels to ensure stock availability and minimize shortages.
  • Streamlined sales processes by implementing effective upselling techniques during transactions.
  • Trained new associates on sales strategies, customer interactions, and store policies.
  • Developed promotional displays that effectively showcased products, driving customer interest and engagement.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Paraprofessional

Columbia High School
Columbia, PA
09.2020 - 10.2022
  • Supported classroom instruction by assisting teachers with lesson plans and materials.
  • Facilitated small group activities to enhance student engagement and understanding.
  • Monitored student progress, providing feedback to educators on behavioral and academic performance.
  • Implemented individualized support strategies for students with diverse learning needs.

Education

Associate of Science - Photography

New York School of Photography
New York, NY
04-2019

High School Diploma -

Living Word Academy
Leola, PA
06-1995

Skills

  • Small group instruction
  • Classroom management
  • Collaborative teamwork
  • Emotional support
  • Student engagement
  • Health and safety
  • Teacher assistance
  • Teacher support
  • Activity planning
  • Reporting requirements
  • Community involvement
  • CPR and first aid
  • Computer skills
  • Clerical support
  • Calm and patient demeanor

Timeline

Paraoeducator

Manheim Township School District
11.2022 - Current

Sales Associate

Dakota Baseball LLC
03.2021 - Current

Paraprofessional

Columbia High School
09.2020 - 10.2022

Associate of Science - Photography

New York School of Photography

High School Diploma -

Living Word Academy
Darlene Mast