Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darlene Panelle

Fort Worth,TX

Summary

Organized medical biller boasts several-year career performing difficult multitasking and claims-processing tasks. Works quickly with insurance companies to resolve problematic disputes and handle patient inquiries. Brings can-do attitude to collaborating with medical professionals, insurance providers and clients to handle invoicing within high-traffic office environment. Friendly Insurance Verification Specialist promoting a background in keeping sensitive patient data confidential while maintaining knowledge of Medicaid and private policy benefits. Possessing great relationship building and communication skills. Looking to tackle new challenges with a company that values dynamic skills and a strong work ethic.

Overview

11
11
years of professional experience

Work History

Personal Shopper

Walmart
Fort Worth, TX
05.2022 - Current
  • Followed proper procedures when accepting returns or exchanging items for customers.
  • Tracked inventory levels and restocked items as needed.
  • Operated point-of-sale systems efficiently, including cash registers, scanners.
  • Utilized problem solving skills to resolve customer complaints professionally.
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Assisted colleagues in completing assigned tasks in a timely manner.

Caretaker

State Of Texas
Fort Worth, Texes
07.2019 - 10.2022
  • Administered medications and treatments in accordance with physician orders.
  • Assessed and monitored patient health conditions, including vital signs such as temperature, pulse rate and blood pressure.
  • Performed physical assessments to identify any changes in the patient's condition or needs.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.

Insurence Verification

Mercy Medical Supply
Springfield, Mursioure
05.2014 - 06.2019
  • Answered incoming calls and directed them to the appropriate department or individual.
  • Ensured adherence to all applicable laws, regulations, standards, policies and procedures related to the verification process.
  • Verified customer identities by collecting and examining documents such as driver's license, passport, or other government-issued identification cards.
  • Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
  • Conducted follow-up calls with patients to ensure that accounts were up to date and properly documented.

Education

High School Diploma -

Ventura Senior High
Ventura, CA
05-1980

Some College (No Degree) -

Ventura College
Ventura, CA

Skills

  • Inventory management
  • Product knowledge
  • Customer relationship management
  • Visual merchandising
  • Customer service
  • Accounts documentation
  • Effective communication
  • Data entry
  • Claims analysis
  • Insurance documentation
  • Problem solving
  • Attention to detail
  • Time management
  • Critical thinking
  • Team collaboration
  • Medical billing
  • Reliability
  • Conflict resolution

Timeline

Personal Shopper

Walmart
05.2022 - Current

Caretaker

State Of Texas
07.2019 - 10.2022

Insurence Verification

Mercy Medical Supply
05.2014 - 06.2019

High School Diploma -

Ventura Senior High

Some College (No Degree) -

Ventura College